AP 1832I failed to join Mobility Express Controller

[OddievenInc]

Hi Good day!

I'm having an issue in one of my 10 APs (1832I) where it doesn't join the Mobility Express Controller. It was working fine, and the cause of failure is sudden. I have attached the console output from the boot-up process. It keeps restarting and goes on a loop. 

My current finding is that it could well be a software bug. Hence my next step would be to reset the AP which is failing and try to do the process from scratch. The other APs (9) are working fine at the moment. 

I have seen similar issues discussed here previously, however, the difference in the boot-up output led me to post this one here. 

Any help would be greatly appreciated. Thanks and Cheers!

[pieterh]

your post is may-2020, the AP reports: [*01/23/2020 08:45:45.0000] Setting system time Thu Jan 23 08:45:45 UTC 2020

could indicate time sync between both devices fails?

[OddievenInc]

@pieterh Thanks for pointing out. What could be a possible solution for this, please? Also, I didn't quite get what u meant by "could indicate time sync between 'both devices fails'?"

Do you mean the time sync between the ME Controller and device had failed? 

Thanks

[Rich R]

I think more likely hardware failure - software can't find radio1 and after trying to initialize for 60s watcdog kicks in and initiates a reset? TAC case and RMA is probably the correct route for this. If it's not hardware then TAC will be able to advise.
[*01/23/2020 08:37:19.9604] DOT11_DRV[1]: Init Radio1

[*01/23/2020 08:37:19.9604] DOT11_DRV[1]: wifi1: Failed to get radio priv parameter (op 4234)

[*01/23/2020 08:37:19.9804] wifi1 no private ioctls.

[*01/23/2020 08:37:19.9804]

[*01/23/2020 08:37:19.9904] wifi1 no private ioctls.

[*01/23/2020 08:37:19.9904]

[*01/23/2020 08:37:20.0004] wifi1 no private ioctls.

[*01/23/2020 08:37:20.0004]

[*01/23/2020 08:37:20.0004] DOT11_DRV[1]: wifi1: Failed to set parameter (op 4283 arg 1)

[*01/23/2020 08:37:20.0104] DOT11_DRV[1]: wifi1 acfg cmd 2 failed for wifi1 errno 19(No such device)

[*01/23/2020 08:37:20.0104] DOT11_DRV[1]: acfg_set_radio_param param 0x200d value 1 failed

[*01/23/2020 08:37:20.0104] DOT11_DRV[1]: wifi1 acfg cmd 2 failed for wifi1 errno 19(No such device)

[*01/23/2020 08:37:20.0104] DOT11_DRV[1]: acfg_set_radio_param param 0x2017 value 1 failed

[*01/23/2020 08:37:20.0203] DOT11_DRV[1]: wifi1 acfg cmd 19 failed for wifi1 errno 19(No such device)

[*01/23/2020 08:37:20.0203] DOT11_DRV[1]: Radio 1 NF_Calibration request failed !

[*01/23/2020 08:37:20.0203] DOT11_DRV[1]: wifi1: Failed to set parameter (op 4176 arg 1)

[*01/23/2020 08:37:20.0203] DOT11_DRV[1]: wifi1: Failed to set parameter (op 4235 arg 1)

[*01/23/2020 08:37:20.0303] DOT11_DRV[1]: wifi1 acfg cmd 16 failed for wifi1 errno 19(No such device)

[*01/23/2020 08:37:20.0303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v0 error No such device

[*01/23/2020 08:37:20.0303] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:EF

[*01/23/2020 08:37:20.0403] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v1 error No such device

[*01/23/2020 08:37:20.0403] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:EE

[*01/23/2020 08:37:20.0403] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v2 error No such device

[*01/23/2020 08:37:20.0403] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:ED

[*01/23/2020 08:37:20.0503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v3 error No such device

[*01/23/2020 08:37:20.0503] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:EC

[*01/23/2020 08:37:20.0503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v4 error No such device

[*01/23/2020 08:37:20.0503] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:EB

[*01/23/2020 08:37:20.0503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v5 error No such device

[*01/23/2020 08:37:20.0503] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:EA

[*01/23/2020 08:37:20.0603] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v6 error No such device

[*01/23/2020 08:37:20.0603] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E9

[*01/23/2020 08:37:20.0603] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v7 error No such device

[*01/23/2020 08:37:20.0603] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E8

[*01/23/2020 08:37:20.0703] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v8 error No such device

[*01/23/2020 08:37:20.0703] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E7

[*01/23/2020 08:37:20.0703] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v9 error No such device

[*01/23/2020 08:37:20.0703] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E6

[*01/23/2020 08:37:20.0803] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v10 error No such device

[*01/23/2020 08:37:20.0803] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E5

[*01/23/2020 08:37:20.0803] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v11 error No such device

[*01/23/2020 08:37:20.0803] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E4

[*01/23/2020 08:37:20.0803] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v12 error No such device

[*01/23/2020 08:37:20.0803] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E3

[*01/23/2020 08:37:20.0903] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v13 error No such device

[*01/23/2020 08:37:20.0903] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E2

[*01/23/2020 08:37:20.0903] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v14 error No such device

[*01/23/2020 08:37:20.0903] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E1

[*01/23/2020 08:37:20.1003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v15 error No such device

[*01/23/2020 08:37:20.1003] DOT11_DRV[1]: ERROR: Radio BSSID Addr: 00:00:00:00:00:00 does not match with driver BSSID Addr: DC:F7:19:4C:7E:E0

[*01/23/2020 08:37:20.1003] DOT11_DRV[1]: Stop Radio1

[*01/23/2020 08:37:20.1003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_stop_radio ioctl SIOCGIFFLAGS failed for wifi1 error -1

[*01/23/2020 08:37:20.1003] DOT11_DRV[1]: Failure to Stop radio during Base Driver Initialization

[*01/23/2020 08:37:20.1003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v0 error No such device

[*01/23/2020 08:37:20.1103] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v1 error No such device

[*01/23/2020 08:37:20.1203] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v2 error No such device

[*01/23/2020 08:37:20.1203] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v3 error No such device

[*01/23/2020 08:37:20.1303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v4 error No such device

[*01/23/2020 08:37:20.1303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v5 error No such device

[*01/23/2020 08:37:20.1403] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v6 error No such device

[*01/23/2020 08:37:20.1503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v7 error No such device

[*01/23/2020 08:37:20.1503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v8 error No such device

[*01/23/2020 08:37:20.1503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v9 error No such device

[*01/23/2020 08:37:20.1603] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v10 error No such device

[*01/23/2020 08:37:20.1703] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v11 error No such device

[*01/23/2020 08:37:20.1703] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v12 error No such device

[*01/23/2020 08:37:20.1703] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v13 error No such device

[*01/23/2020 08:37:20.1803] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v14 error No such device

[*01/23/2020 08:37:20.1803] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v15 error No such device

[*01/23/2020 08:37:20.1903] DOT11_DRV[1]: mon1 ioctl op=0x8bf2 len=4 failed: 19 (No such device)

[*01/23/2020 08:37:20.1903] DOT11_DRV[1]: set mode_str 11A to mon1 failed

[*01/23/2020 08:37:20.1903] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v0 error No such device

[*01/23/2020 08:37:20.1903] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v1 error No such device

[*01/23/2020 08:37:20.2003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v2 error No such device

[*01/23/2020 08:37:20.2003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v3 error No such device

[*01/23/2020 08:37:20.2103] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v4 error No such device

[*01/23/2020 08:37:20.2103] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v5 error No such device

[*01/23/2020 08:37:20.2203] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v6 error No such device

[*01/23/2020 08:37:20.2203] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v7 error No such device

[*01/23/2020 08:37:20.2203] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v8 error No such device

[*01/23/2020 08:37:20.2303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v9 error No such device

[*01/23/2020 08:37:20.2303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v10 error No such device

[*01/23/2020 08:37:20.2303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v11 error No such device

[*01/23/2020 08:37:20.2403] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v12 error No such device

[*01/23/2020 08:37:20.2403] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v13 error No such device

[*01/23/2020 08:37:20.2503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v14 error No such device

[*01/23/2020 08:37:20.2503] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver is_vap_present ioctl SIOCGIFFLAGS failed for apr1v15 error No such device

[*01/23/2020 08:37:20.2503] DOT11_DRV[1]: mon1 acfg cmd 30 failed for mon1 errno 19(No such device)

[*01/23/2020 08:37:20.2503] DOT11_DRV[1]: set_channel Channel set to 36

[*01/23/2020 08:37:20.2603] DOT11_DRV[1]: wifi1 acfg cmd 17 failed for wifi1 errno 19(No such device)

[*01/23/2020 08:37:20.2603] DOT11_DRV[1]: wifi1: Failed to set parameter (op 4242 arg 0)

[*01/23/2020 08:37:20.2703] DOT11_DRV[1]: wifi1: Failed to set parameter (op 4241 arg 0)

[*01/23/2020 08:37:20.2703] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v0 error No such device

[*01/23/2020 08:37:20.2703] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v1 error No such device

[*01/23/2020 08:37:20.2803] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v2 error No such device

[*01/23/2020 08:37:20.2803] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v3 error No such device

[*01/23/2020 08:37:20.2903] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v4 error No such device

[*01/23/2020 08:37:20.2903] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v5 error No such device

[*01/23/2020 08:37:20.3003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v6 error No such device

[*01/23/2020 08:37:20.3003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v7 error No such device

[*01/23/2020 08:37:20.3003] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v8 error No such device

[*01/23/2020 08:37:20.3103] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v9 error No such device

[*01/23/2020 08:37:20.3103] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v10 error No such device

[*01/23/2020 08:37:20.3203] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v11 error No such device

[*01/23/2020 08:37:20.3203] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v12 error No such device

[*01/23/2020 08:37:20.3303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v13 error No such device

[*01/23/2020 08:37:20.3303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v14 error No such device

[*01/23/2020 08:37:20.3303] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver vendor_get_bssid ioctl SIOCGIFHWADDR failed for apr1v15 error No such device

[*01/23/2020 08:37:20.3402] DOT11_DRV[1]: wcp/RadDrv1 :: Dot11BaseDriver get_vap_if_index ioctl SIOCGIFINDEX failed for apr1v0 error No such device

[*01/23/2020 08:37:20.3402] wcpd: /san/BUILD/workspace/85MR2_ME_CCO/corsica/router/base/../elts-meraki/elements/wcp/wcp_db.cc: 1479: void WcpDb::populate_if_index_table(): Assertion `if_index >= 0 && if_index < 64' failed.

[*01/23/2020 08:37:54.3096]

[*01/23/2020 08:37:54.3096] !!!!! {watchdogd} Process wcpd gone for 60s

[*01/23/2020 08:37:54.3096]

[*01/23/2020 08:37:54.3096] !!!!! {watchdogd} Process capwapd no heartbeat for 60s

[Rafael E]

yeap .. looks like a hw problem .. you should open a case... so u can provide crashes/cores if any