07-13-2012 08:34 PM - edited 07-03-2021 10:24 PM
Hi,
I have problem with this 2 AP model 3500i out of 140 APs. below is my finding:-
1. Suspected AP froze with bright white light and dissociated from controller
2. After bounce back (shut / no shut) the port, its working as normal
3. In a while, its repeat to (1.)
4. Direct console to the AP, no output is seen.
From NCS & controller log, its only show as below:
AP 'TTR13-A03AP0076' disassociated from Controller '10.209.116.16'
AP 'TTR4-A02AP0014' disassociated from Controller '10.209.116.15'
Is there anyone having the same issues?
Solved! Go to Solution.
07-13-2012 08:38 PM
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu24972
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07-13-2012 08:37 PM
There is a thread I will try to find, but opening a TAC case is what you probably should do. They can walk you throught the fix, or just RMA.
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07-13-2012 08:38 PM
http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCtu24972
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07-13-2012 08:42 PM
Search the forum for this thread:
issues with 3500i AP's LED glowing bright white
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07-13-2012 08:58 PM
Thanks Fella. This might help.
07-13-2012 09:01 PM
No problem
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