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AP can not Join Primary WLC

Hussein Mahmoud
Level 1
Level 1

Hi,

I have tow 2500 series wireless controller as primary and secondary and  24 APs  AIR-CAP3602E / 5  APs AIR-CAP 1532E.

Previously to the system working normally,

The problem was that only 5 (1532) of the 24 APs (3602) weren't joining the primary WLC; however, when I accessed the secondary, we discovered all the APs.

WLC Primary IP 192.168.100.30

WLC Secondary IP 192.168.100.31

the message displayed when accessing AP 3602 through a console

 

Press RETURN to get started!


*Mar 1 00:00:12.959: %SOAP_FIPS-2-SELF_TEST_IOS_SUCCESS: IOS crypto FIPS self test passed (11)
*Mar 1 00:00:12.959: %IFMGR-7-NO_IFINDEX_FILE: Unable to open nvram:/ifIndex-table No such file or directory
*Mar 1 00:00:13.415: Registering HW DTLS
APAVC: Initial WLAN Buffers Given to System is 2500
APAVC: Walpack's 18174 Radio Paks 17566

*Mar 1 00:00:15.795: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:19.615: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 0 (4)
*Mar 1 00:00:25.943: %SOAP_FIPS-2-SELF_TEST_RAD_SUCCESS: RADIO crypto FIPS self test passed on interface Dot11Radio 1 (4)
*Mar 1 00:00:26.147: Wait until the stile protocol list is initialized.

*Mar 1 00:00:29.159: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to down
*Mar 1 00:00:31.375: Start STILE Activation

*Mar 1 00:00:38.895: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3600 Software (AP3G2-K9W8-M), Version 15.2(4)JB6, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Fri 22-Aug-14 11:52 by prod_rel_team
*Mar 1 00:00:38.895: %SNMP-5-COLDSTART: SNMP agent on host CORRIDOR(255) is undergoing a cold start
*Mar 1 00:00:40.171: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up ERROR: Failed to configure ethernet promiscuous mode. Interface Descriptor mismatch
*Mar 1 00:00:54.039: %SOAP_FIPS-2-SELF_TEST_HW_SUCCESS: HW crypto FIPS self test passed (2-8)
*Mar 1 00:00:54.039: DPAA Initialization Complete
*Mar 1 00:00:54.039: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:55.039: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:01:01.435: APAVC: Succeeded to activate all the STILE protocols.

*Mar 1 00:01:01.435: APAVC: Registering with CFT
APAVC: CFT registration of delete callback succeeded
APAVC: Reattaching Original Buffer pool for system use
Pool-ReAtach: paks 18174 radio17566

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar 1 00:01:12.407: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Mar 1 00:01:12.407: %LWAPP-3-CLIENTERRORLOG: LWAPP LED Init: incorrect led state 255
*Mar 1 00:01:12.431: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to uplwapp_crypto_init: MIC Present and Parsed Successfully

*Mar 1 00:01:12.607: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:01:12.607: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:01:12.619: %LINK-5-CHANGED: Interface Dot11Radio0, changed state to reset
*Mar 1 00:01:12.619: %LINK-5-CHANGED: Interface Dot11Radio1, changed state to reset
*Mar 1 00:01:13.431: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to down
*Mar 1 00:01:13.607: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to down
*Mar 1 00:01:18.523: %CDP_PD-4-POWER_OK: Full power - INJECTOR_CONFIGURED_ON_SOURCE inline power source
*Mar 1 00:01:19.619: %LINK-6-UPDOWN: Interface Dot11Radio0, changed state to up
*Mar 1 00:01:20.619: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio0, changed state to up
*Mar 1 00:01:20.715: %LINK-6-UPDOWN: Interface Dot11Radio1, changed state to up
*Mar 1 00:01:21.715: %LINEPROTO-5-UPDOWN: Line protocol on Interface Dot11Radio1, changed state to up
*Mar 1 00:01:22.603: Logging LWAPP message to 255.255.255.255.

Translating "CISCO-CAPWAP-CONTROLLER"...domain server (255.255.255.255)

*Mar 1 00:01:41.607: %CAPWAP-3-ERRORLOG: Could Not resolve CISCO-CAPWAP-CONTROLLER
*Mar 1 00:01:51.607: %CAPWAP-3-ERRORLOG: Selected MWAR 'GAZA-WLC-01'(index 0).
*Mar 1 00:01:51.607: %CAPWAP-3-ERRORLOG: Go join a capwap controller
*Sep 4 13:58:07.000: %CAPWAP-5-DTLSREQSEND: DTLS connection request sent peer_ip: 192.168.100.30 peer_port: 5246
*Sep 4 13:58:07.407: %CAPWAP-5-DTLSREQSUCC: DTLS connection created successfully peer_ip: 192.168.100.30 peer_port: 5246
*Sep 4 13:58:07.407: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.100.30
*Sep 4 13:58:07.411: %CAPWAP-3-ERRORLOG: Invalid event 10 & state 5 combination.
*Sep 4 13:58:07.411: %CAPWAP-3-ERRORLOG: CAPWAP SM handler: Failed to process message type 10 state 5.
*Sep 4 13:58:07.411: %CAPWAP-3-ERRORLOG: Failed to handle capwap control message from controller
*Sep 4 13:58:07.411: %CAPWAP-3-ERRORLOG: Failed to process encrypted capwap packet from 192.168.100.30
*Sep 4 13:58:12.407: %CAPWAP-5-SENDJOIN: sending Join Request to 192.168.100.30

 

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6 Replies 6

is your AP is matching to exact regulatory domain which configured in WLC?

Please rate this and mark as solution/answer, if this resolved your issue
Good luck
KB

Yes, sure matching 

marce1000
Hall of Fame
Hall of Fame

 

  - Check logs on the controller  too when the particular AP is trying to join.

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

I checked and can ping from primary WLC to AP and vice versa also from the SW can ping WLC and AP

 

    - Check logs on the controller  too when the particular AP is trying to join.

 M.

 



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Hussein Mahmoud
Level 1
Level 1

thanks all ,

the issue has been solved .

WLC GUI>>Secuirty>>AAA>AP policies>>Add> ? (AP mac addr) and check if it joins.

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