AP connection problem

[PuyiZhang7814]

Why do I have so many errors about "Client entered wrong password."?

My computer was connected automatically and I made sure my password was correct.

[MerakiGnome]

Looks like the dashboard is reporting multiple clients failing to associate due to incorrect password!

Confirm the password is correct on the SSID or set a new password and try again. Maybe also “Forget” the SSID on the client and try re-associating

[PuyiZhang7814]

Since the client entered the correct password and set it to automatically connect to the network, I don't think it was the password of the password that caused the problem.

[MerakiGnome]

Hi @PuyiZhang7814 @that’s not what’s being reported in the dashboard. I would never take what the end users saying as being correct until you can prove otherwise

[anythinghosted]

I have the same problem on my network (raised here).

A little frustrating, I've had to reset the network settings on my iPhone to fix it short term.

Which firmware are you on?

[PuyiZhang7814]

AP：MR32,MR33
firmware：MR 25.11

[PuyiZhang7814]

😂😂

I also suspected at first that the user had entered the wrong password.But when I checked my backup device in the log, I made sure it wasn't a mistyped password

[anythinghosted]

We are on 26.7, so it looks like an issue across multiple firmware versions.

[BanAunLoh9479]

I think the best is to come out with a new SSID and set with a new password.

A lot of time is the autosave passwords that cause the problems. You will never know how many users are still using the old password.

[wayne.ranchuk]

I am having the same issue with users that have been connected for a long time then one day they need to delete the network and re enter the key. it happens on windows IOS and Android so i am assuming it is not the end device having the issue.

BTW this comment does not in any way solve the problem

[Rasmus Hoffmann Birkelund]

I am actually seeing the same. I've been wondering the same.

I know for a fact that those two devices are configured with correct PSK. They are both iPhones, enrolled in Systems Manager, with the SSID pushed to them as a Policy.

[Alexandre_JAFRI]

I'm facing the same issue.

Macbook and PC get this "wrong password" log whereas they can usually be associated and authenticated. It seems to happen the most of the time when roaming.

AP : MR55

Version : MR 26.7

[Pulkit Mittal]

I have seen this happening recently about last week, and it is with the latest firmware version I believe.

[Nucor-Ken]

If Meraki is listening,

I too have this same issue ["client entered wrong password"] when associating with either radio [2.4 & 5] and often failing multiple times. I had originally thought it was related to client roaming between weaker APs or stationary between two similarly transmit powered APs. HOWEVER, I have one of these clients sitting in my office under only one AP and the log still reports the same error from time to time and I'm not even using it! No power saving and no interference of any kind.

Any client settings to change or set would be helpful. Any AP settings to change or set would be helpful.

UPDATE: I turned off the 5 GHz radios on the involved APs. This fixed the problem: no more failed passwords or difficult associations.

[DerGolo]

Same issue with my access points also. iOS and MacOS affected. Running MR26.7.