03-08-2018 06:14 AM - edited 07-05-2021 08:21 AM
Good morning,
We have a client with packet loss and delay in the wireless network. The client is near the ME AP (56 dBm aprox.) Attached is a picture with a ping to a DNS server.
Also, sometimes we get reported about client disassociation.
This is happening to us in two totally different, separated networks Using ME 1832I deployment.
Is this a common issue with this technology?
Thanks in advance.
03-08-2018 06:43 AM
which software version you are running on 1832 AP ?
paste the output of sh wlan <id>
Regards
Dont forget to rate helpful posts
03-08-2018 07:00 AM
Software version is 8.3.122.0.
this is the output of sh wlan 1:
WLAN Identifier.................................. 1
Profile Name..................................... SOUTEC
Network Name (SSID).............................. SOUTEC
Status........................................... Enabled
MAC Filtering.................................... Disabled
Broadcast SSID................................... Enabled
AAA Policy Override.............................. Disabled
Network Admission Control
Client Profiling Status
Radius Profiling ............................ Disabled
DHCP ....................................... Disabled
HTTP ....................................... Disabled
Local Profiling ............................. Disabled
DHCP ....................................... Disabled
HTTP ....................................... Disabled
Radius-NAC State............................... Disabled
SNMP-NAC State................................. Disabled
Quarantine VLAN................................ 0
Maximum Clients Allowed.......................... Unlimited
Maximum number of Clients per AP Radio........... 200
--More-- or (q)uit
ATF Policy....................................... 0
Number of Active Clients......................... 0
Exclusionlist Timeout............................ 60 seconds
Session Timeout.................................. 86400 seconds
User Idle Timeout................................ Disabled
Sleep Client..................................... disable
Sleep Client Timeout............................. 720 minutes
User Idle Threshold.............................. 0 Bytes
NAS-identifier................................... none
CHD per WLAN..................................... Enabled
Webauth DHCP exclusion........................... Disabled
Interface........................................ management
Multicast Interface.............................. Not Configured
WLAN IPv4 ACL.................................... unconfigured
WLAN IPv6 ACL.................................... unconfigured
WLAN Layer2 ACL.................................. unconfigured
mDNS Status...................................... Disabled
mDNS Profile Name................................ unconfigured
DHCP Server...................................... Default
DHCP Address Assignment Required................. Disabled
Static IP client tunneling....................... Disabled
Tunnel Profile................................... Unconfigured
Quality of Service............................... Gold
--More-- or (q)uit
Per-SSID Rate Limits............................. Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Per-Client Rate Limits........................... Upstream Downstream
Average Data Rate................................ 0 0
Average Realtime Data Rate....................... 0 0
Burst Data Rate.................................. 0 0
Burst Realtime Data Rate......................... 0 0
Scan Defer Priority.............................. 4,5,6
Scan Defer Time.................................. 100 milliseconds
WMM.............................................. Allowed
WMM UAPSD Compliant Client Support............... Disabled
Media Stream Multicast-direct.................... Disabled
CCX - AironetIe Support.......................... Disabled
CCX - Gratuitous ProbeResponse (GPR)............. Disabled
CCX - Diagnostics Channel Capability............. Disabled
Dot11-Phone Mode (7920).......................... Disabled
Wired Protocol................................... 802.1P (Tag=4)
Passive Client Feature........................... Disabled
Peer-to-Peer Blocking Action..................... Disabled
Radio Policy..................................... 802.11a only
--More-- or (q)uit
DTIM period for 802.11a radio.................... 1
DTIM period for 802.11b radio.................... 1
Radius Servers
Authentication................................ Global Servers
Accounting.................................... Global Servers
Interim Update............................. Enabled
Interim Update Interval.................... 0
Framed IPv6 Acct AVP ...................... Prefix
Dynamic Interface............................. Disabled
Dynamic Interface Priority.................... wlan
Local EAP Authentication......................... Disabled
Radius NAI-Realm................................. Disabled
Mu-Mimo.......................................... Enabled
Security
802.11 Authentication:........................ Open System
FT Support.................................... Adaptive
Static WEP Keys............................... Disabled
802.1X........................................ Disabled
Wi-Fi Protected Access (WPA/WPA2)............. Enabled
WPA (SSN IE)............................... Disabled
WPA2 (RSN IE).............................. Enabled
TKIP Cipher............................. Disabled
--More-- or (q)uit
AES Cipher.............................. Enabled
CCMP256 Cipher.......................... Disabled
GCMP128 Cipher.......................... Disabled
GCMP256 Cipher.......................... Disabled
OSEN IE.................................... Disabled
Auth Key Management
802.1x.................................. Disabled
PSK..................................... Enabled
CCKM.................................... Disabled
FT-1X(802.11r).......................... Disabled
FT-PSK(802.11r)......................... Disabled
PMF-1X(802.11w)......................... Disabled
PMF-PSK(802.11w)........................ Disabled
OSEN-1X................................. Disabled
SUITEB-1X............................... Disabled
SUITEB192-1X............................ Disabled
FT Reassociation Timeout................... 20
FT Over-The-DS mode........................ Enabled
GTK Randomization.......................... Disabled
SKC Cache Support.......................... Disabled
CCKM TSF Tolerance......................... 1000
Wi-Fi Direct policy configured................ Disabled
EAP-Passthrough............................... Disabled
--More-- or (q)uit
CKIP ......................................... Disabled
Web Based Authentication...................... Disabled
Web Authentication Timeout.................... 300
Web-Passthrough............................... Disabled
Mac-auth-server............................... 0.0.0.0
Web-portal-server............................. 0.0.0.0
Conditional Web Redirect...................... Disabled
Splash-Page Web Redirect...................... Disabled
Auto Anchor................................... Disabled
FlexConnect Local Switching................... Enabled
FlexConnect Central Association............... Disabled
flexconnect Central Dhcp Flag................. Disabled
flexconnect nat-pat Flag...................... Disabled
flexconnect Dns Override Flag................. Disabled
flexconnect PPPoE pass-through................ Disabled
flexconnect local-switching IP-source-guar.... Disabled
FlexConnect Vlan based Central Switching ..... Disabled
FlexConnect Local Authentication.............. Disabled
FlexConnect Learn IP Address.................. Enabled
Client MFP.................................... Optional
PMF........................................... Disabled
PMF Association Comeback Time................. 1
PMF SA Query RetryTimeout..................... 200
--More-- or (q)uit
Tkip MIC Countermeasure Hold-down Timer....... 60
Eap-params.................................... Disabled
AVC Visibilty.................................... Disabled
AVC Profile Name................................. None
Flow Monitor Name................................ None
Split Tunnel Configuration
Split Tunnel................................. Disabled
Call Snooping.................................... Disabled
Roamed Call Re-Anchor Policy..................... Disabled
SIP CAC Fail Send-486-Busy Policy................ Enabled
SIP CAC Fail Send Dis-Association Policy......... Disabled
KTS based CAC Policy............................. Disabled
Assisted Roaming Prediction Optimization......... Disabled
802.11k Neighbor List............................ Disabled
802.11k Neighbor List Dual Band.................. Disabled
802.11v Directed Multicast Service............... Disabled
802.11v BSS Max Idle Service..................... Enabled
802.11v BSS Transition Service................... Disabled
802.11v BSS Transition Disassoc Imminent......... Disabled
802.11v BSS Transition Disassoc Timer............ 200
802.11v BSS Transition OpRoam Disassoc Timer..... 40
DMS DB is empty
Band Select...................................... Enabled
--More-- or (q)uit
Load Balancing................................... Disabled
Multicast Buffer................................. Disabled
Universal Ap Admin............................... Disabled
Broadcast Tagging................................ Disabled
Mobility Anchor List
WLAN ID IP Address Status Priority
------- --------------- ------ --------
802.11u........................................ Disabled
MSAP Services.................................. Disabled
Local Policy
----------------
Priority Policy Name
-------- ---------------
QoS Fastlane Status.............................. Disable
Selective Reanchoring Status..................... Disable
Thanks in advance
03-08-2018 07:11 AM
config looks ok.
Can you paste the swcithport confif where this AP is connected ?
Info: I am running 8.5.120.0 and its working without any issue.
Regards
Dont forget to rate helpful posts
03-08-2018 11:49 AM
Hi, this is the por config where the AP is connected to.
interface GigabitEthernet1
description CONECTADO_AP
spanning-tree portfast
switchport mode trunk
switchport trunk native vlan 80
power inline priority high
no macro auto smartport
!
thanks in advance
05-30-2019 01:13 PM
hello
I have de same problem, my AP is 1832i ME operation.
I change de OS but nothing work fine.
a tp-link ap work better. :( :(
Help help
05-31-2019 07:14 AM
05-31-2019 08:02 AM
06-03-2019 05:20 AM
06-11-2019 05:16 PM
06-12-2019 12:00 AM
06-12-2019 09:55 AM
06-14-2019 01:24 AM
06-14-2019 11:11 AM
06-17-2019 12:02 AM
I can't see anything wrong. How much packet loss do you actually have? A little bit (like every 10th packet) is normal.
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