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AP not discovering in 9800-L version 17.03.04c

cfsl kolkata
Level 1
Level 1

AP not discovering in 9800-L version 17.03.04c

3 Replies 3

marce1000
VIP
VIP

 

 - What is the AP model ?; check controller and AP logs when it tries to join.  Review the9800-L  configuration with the CLI command : show  tech   wireless , have the output analyzed by  https://cway.cisco.com/tools/WirelessAnalyzer/  , please note do not use classical show tech-support (short version) , use the command denoted in green for Wireless Analyzer.               Checkout all advisories!
       Also note these : https://www.cisco.com/c/en/us/support/docs/wireless/aironet-700-series-access-points/218447-ios-ap-image-download-fails-due-to-expir.html
                             https://bst.cisco.com/bugsearch/bug/CSCwd80290

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

Rich R
VIP
VIP

As Marce says we need more info - what is the exact model of AP and when was it manufactured?

Take a close look at the field notices below - one or more of them might apply to your WLC/AP - and it's quite likely that you'll need to update the WLC software version to resolve the issue.

Scott Fella
Hall of Fame
Hall of Fame

Not to be rude, but you really didn't provide any information that can help.  Since you only posted the controller info, you might just want to begin troubleshooting using this guide.  This way you can provide additional information if you can't get the ap to join.

https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/218396-troubleshoot-catalyst-9800-ap-join-or-di.html

-Scott
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