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858
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AP not joining controller

Shivu b
Beginner
Beginner

Hello Members,

I do have an AP 2702i-E-k9 AP is not joining to controller which is setup locally. Getting an invalid country code.

Country and time set date as below, if i set it for "KZ" " RU Fed "country AP will join. if i remove RU from country list its getting invalid country. i remove private config file and reload but didn't work. dot11b domain in valid in KZ

would you please someone provide your valuable suggestion to reslove an issue.

 


System Name...................................... WIreless_controller-KAZ-01
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1979
IP Address....................................... 172.183.68.52
IPv6 Address..................................... ::
Last Reset....................................... Power on reset
System Up Time................................... 5 days 0 hrs 16 mins 46 secs
System Timezone Location......................... (GMT +6:00) Almaty, Novosibirsk
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit

Configured Country............................... KZ - Kazakhstan
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +37 C
External Temperature............................. +38 C
Fan Status....................................... 3500 rpm

State of 802.11b Network......................... Disabled
State of 802.11a Network......................... Disabled
Number of WLANs.................................. 2
Number of Active Clients......................... 0

Burned-in MAC Address............................ 00:3C:18:25:8F:00
Maximum number of APs supported.................. 75
System Nas-Id....................................
WLC MIC Certificate Types........................ SHA1/SHA2

(Cisco Controller) >show time

Time............................................. Fri Mar 20 13:16:23 2020

Timezone delta................................... 0:0
Timezone location................................ (GMT +6:00) Almaty, Novosibirsk

======================
NAME: "AP2700", DESCR: "Cisco Aironet 2700 Series (IEEE 802.11n) Access Point"
PID: AIR-CAP2702I-E-K9
====================

*spamApTask3: Mar 20 12:37:46.973: 17:80:90:dc:90:b0 Join resp: CAPWAP Maximum Msg element len = 96

*spamApTask3: Mar 20 12:37:46.974: 17:80:90:dc:90:b0 Join Response sent to 172.183.68.7:42914

*spamApTask3: Mar 20 12:37:46.974: 17:80:90:dc:90:b0 CAPWAP State: Join

*spamApTask3: Mar 20 12:37:46.975: 17:80:90:dc:90:b0 capwap_ac_platform.c:1584 - Operation State 0 ===> 4
*apfReceiveTask: Mar 20 12:37:46.975: 17:80:90:dc:90:b0 Register LWAPP event for AP 17:80:90:dc:90:b0 slot 0
*apfReceiveTask: Mar 20 12:37:46.976: WARP IEs: (12)

*apfReceiveTask: Mar 20 12:37:46.976: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*apfReceiveTask: Mar 20 12:37:46.976: 17:80:90:dc:90:b0 Register LWAPP event for AP 17:80:90:dc:90:b0 slot 1
*apfReceiveTask: Mar 20 12:37:46.977: WARP IEs: (12)

*apfReceiveTask: Mar 20 12:37:46.977: [0000] dd 0a 00 c0 b9 01 00 00 00 08 01 01

*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Configuration Status from 172.183.68.7:42914

*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 CAPWAP State: Configure

*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Updating IP info for AP 17:80:90:dc:90:b0 -- static 0, 172.183.68.7/255.255.255.0, gtw 172.183.68.11
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Updating IP 172.183.68.7 ===> 172.183.68.7 for AP 17:80:90:dc:90:b0
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 AP 17:80:90:dc:90:b0: Invalid country code ().
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 PHY_TX_POWER_PAYLOAD: Invalid Tx Power Level 0
*spamApTask3: Mar 20 12:37:47.199: 17:80:90:dc:90:b0 Channel 11 is invalid in the domain
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 AP 17:80:90:dc:90:b0: Invalid country code ().
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 PHY_TX_POWER_PAYLOAD: Invalid Tx Power Level 0
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Channel 165 is invalid in the domain
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 [Slot 1] Failed correction infeasible channel (0,0,20)
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Setting MTU to 1485
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 AP 17:80:90:dc:90:b0: Invalid country code ().
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Regulatory Domain Mismatch: AP 17:80:90:dc:90:b0 not allowed to join. Allowed domains: 802.11bg:-E 802.
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Finding DTLS connection to delete for AP (172:183:68:7/42914)
*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 Disconnecting DTLS Capwap-Ctrl session 0x17e2fc28 for AP (172:183:68:7/42914)

*spamApTask3: Mar 20 12:37:47.200: 17:80:90:dc:90:b0 CAPWAP State: Dtls tear down

 

 

5 Replies 5

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
Sounds more like a bug.
What firmware is the controller running on?

Leo,
Thanks for your reply
Running on 8.0.152.0
Shall i set "RU Fed" country and disbale dot11a radio ? dot11a is not allowed in KZ

Leo Laohoo
VIP Community Legend VIP Community Legend
VIP Community Legend
Raise a TAC Case so TAC can spin up an engineering fix.

Leo,

 

Thank you for your reply..

Etienne Buxin
Beginner
Beginner

Hi

can you post the output from the controller after you enter following commands

debug mac addr <base-mac-of-the-ap>

debug capwap packet enable

debug capwap event enable

debug capwap error enable

then wait until you see the config request packet in the output

then

debug disable-all

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