09-20-2021 12:33 PM
We upgraded the firmware on our 3504 to 8.10.151.0. The aps we are using are 2802's. We are getting errors in the logs stating that the ap's are not reachable to wsa server. How can I make it so they stop trying to connect? Below is a few lines of the log file.
*spamApTask4: Sep 20 13:16:08.221: %LWAPP-3-WSA_SERVER_ERR: [PA]spam_wsa.c:140 Sensor AP AP-EW20 50:2f:a8:db:5b:40 not reachable to WSA server Status:Cloud server not reac Errorcode:Sensor connection error.
*spamApTask1: Sep 20 13:15:56.723: %LWAPP-3-WSA_SERVER_ERR: [PA]spam_wsa.c:140 Sensor AP AP-EW56 50:2f:a8:e7:53:00 not reachable to WSA server Status:Cloud server not reac Errorcode:Sensor connection error.
*spamApTask0: Sep 20 13:15:51.518: %LWAPP-3-WSA_SERVER_ERR: [PA]spam_wsa.c:140 Sensor AP AP-WW02-R b0:8b:cf:26:f2:e0 not reachable to WSA server Status:Cloud server not reac Errorcode:Sensor connection error.
*spamApTask4: Sep 20 13:15:45.460: %LWAPP-3-WSA_SERVER_ERR: [PA]spam_wsa.c:140 Sensor AP AP-WW17 b0:8b:cf:27:4e:60 not reachable to WSA server Status:Cloud server not reac Errorcode:Sensor connection error.
*spamApTask5: Sep 20 13:15:40.862: %LWAPP-3-WSA_SERVER_ERR: [PA]spam_wsa.c:140 Sensor AP AP-W127 50:2f:a8:dd:83:c0 not reachable to WSA server Status:Cloud server not reac Errorcode:Sensor connection error.
*spamApTask1: Sep 20 13:15:35.191: %LWAPP-3-WSA_SERVER_ERR: [PA]spam_wsa.c:140 Sensor AP AP-WW54 b0:8b:cf:23:d5:00 not reachable to WSA server Status:Cloud server not reac Errorcode:Sensor connection error.
*spamApTask0: Sep 20 13:15:23.933: %LWAPP-3-WSA_SERVER_ERR: [PA]spam_wsa.c:140 Sensor AP AP-WW53 b0:8b:cf:23:d3:80 not reachable to WSA server Status:Cloud server not reac Errorcode:Sensor connection error.
09-21-2021 06:14 AM
What is the WSA server? Is it WSA appliance from Cisco? IF you don't have you can safely ignore it.
You can also refer to the below excel file which explains what this syslog message is and the recommended action.
https://www.cisco.com/c/dam/en/us/td/docs/wireless/controller/8-6/sys-msg/b_wlc_syslogs86.xlsx
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