AP1042 802.11a/n/ac Radios down in the controller

[cheng.cathy]

802.11b/g/n Radios is up but 8021.11a/n/ac radio is down.   802.11a netowrk status is already enabled. Not too sure what may most likely be causing it to down?

Below is the output of "show sysinfo" from the controller and "show version" from the AP

Any input is appreciated.

Thanks Cathy

Manufacturer's Name.............................. Cisco Systems Inc.

Product Name..................................... Cisco Controller

Product Version.................................. 8.0.100.0

RTOS Version..................................... 8.0.100.0

Bootloader Version............................... 8.0.100.0

Emergency Image Version.......................... 8.0.100.0

Build Type....................................... DATA + WPS

System Name...................................... wlc01

System Location..................................

System Contact...................................

System ObjectID.................................. 1.3.6.1.4.1.9.1.1631

IP Address....................................... 172.20.0.102

IPv6 Address..................................... ::

System Up Time................................... 3 days 1 hrs 57 mins 9 secs

System Timezone Location......................... (GMT+10:00) Sydney, Melbourne, Canberra

System Stats Realtime Interval................... 5

System Stats Normal Interval..................... 180

Configured Country............................... AU  - Australia

--More-- or (q)uit

State of 802.11b Network......................... Enabled

State of 802.11a Network......................... Enabled

Number of WLANs.................................. 2

Number of Active Clients......................... 1

Burned-in MAC Address............................ 00:0C:29:ED:49:8A

Maximum number of APs supported.................. 200

System Nas-Id.................................... Cisco_ed:49:8a

TestAP#show ver

Cisco IOS Software, C1040 Software (C1140-K9W8-M), Version 15.3(3)JA, RELEASE SOFTWARE (fc1)

Technical Support: http://www.cisco.com/techsupport

Copyright (c) 1986-2014 by Cisco Systems, Inc.

Compiled Fri 15-Aug-14 13:14 by prod_rel_team

ROM: Bootstrap program is C1040 boot loader

BOOTLDR: C1040 Boot Loader (C1140-BOOT-M) Version 12.4(23c)JA6, RELEASE SOFTWARE (fc1)

TestAP uptime is 40 minutes

System returned to ROM by power-on

System image file is "flash:/c1140-k9w8-mx.153-3.JA/c1140-k9w8-xx.153-3.JA"

Last reload reason:

cisco AIR-LAP1042N-A-K9 (PowerPC405ex) processor (revision A0) with 98294K/32768K bytes of memory.

Processor board ID FGL1707S3P4

PowerPC405ex CPU at 333Mhz, revision number 0x147E

Last reset from power-on

LWAPP image version 8.0.100.0

1 Gigabit Ethernet interface

2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.

Base ethernet MAC Address: 00:06:F6:3B:A9:F7

Part Number                          : 73-14034-06

PCA Assembly Number                  : 800-34273-07

PCA Revision Number                  : A0

PCB Serial Number                    : FOC17015X6X

Top Assembly Part Number             : 800-34285-05

Top Assembly Serial Number           : FGL1707S3P4

Top Revision Number                  : A0

Product/Model Number                 : AIR-AP1042N-A-K9    

[Leo Laohoo · Accepted solution]

Configured Country............................... AU  - Australia

WLC is configured for Australia (-N for AP1042).

Product/Model Number                 : AIR-AP1042N-A-K9   

AP Regulatory Domain is for USA (-A).

This is the reason why your AP's 802.11a radio is permanently disabled.  Unfortunately, the Wireless LAN Compliance Status (06 October 2014) doesn't list old-model APs.  And this doesn't help anyone.  

You may need to contact your vendor and ask them politely if it's possible for you to replace your AP with the ones with the correct Regulatory Domain.

[cheng.cathy]

Thanks Leo.

[Leo Laohoo]

Thanks for taking the time to rate our posts, Cathy.  :)