12-27-2013 10:31 AM - edited 07-04-2021 11:51 PM
I just received three AP1262's from Cisco, to replaced my broken AP1262's which were under the limited life time warranty. I hooked them up to my network and they are receiving DHCP addresses but the AP's are not connecting to the controller(s). I have two 5508 controllers running software version 7.2.110.0. I noticed the AP's are running IOS 15.2(2)JB2. In the past, the AP1262 I have received have been running IOS 12.4(25e)JA1. According to Cisco's compatibility matrix, IOS 15.2(2)JB2 needs the controllers to have software version 7.4.110.0. Is there a way to downgrade the AP1262's from 15.2(2)JB2 to 12.4(25e)JA1, without a service contract tied to my Cisco account?
Solved! Go to Solution.
01-02-2014 08:51 AM
Hi Chris,
Since your AP came with Autonomous image, first of all you need to load a recovery image to it using the mode button.
first download an image like "ap3g1-rcvk9w8-tar.152-4.JA1.tar" onto your TFTP server & renamed it as "ap3g1-k9w7-tar.default". You need to configure your PC (running TFTP server) in the range of 10.0.0.x/8 when using this process. Then you can load this recovery image to your AP & then you can connect it to WLC environment to register.
Please follow the below post for step by step process.
http://mrncciew.com/2013/12/13/ap-conversion-using-mode-button/
Let us know if you have further issues once you do this
HTH
Rasika
**** Pls rate all useful responses ****
12-28-2013 04:12 AM
Chris,
Set the AP to the recovery image and try again:
- disconnect the AP form the power.
- press and hold the mode button.
- connect the AP to the power. keep holding the mode button.
- Wait about 20 - 30 seconds until the LEDs of the AP become RED.
- Release the mode button.
Check now if the AP connects successfully.
If it did not, please provide the following:
1. WLC: sh sysinfo;
2. AP: sh version;
3. AP: sh inventory
(All rights reserved to Leo Laohoo. LoL. )
Regards,
Amjad
Rating useful replies is more useful than saying "Thank you"
12-28-2013 04:14 AM
(All rights reserved to Leo Leoho. LoL. )
You spelled my name wrong. LOL!
12-28-2013 04:19 AM
LoL.
I am sorry my friend. corrected.
I can blame my new laptop for that.
Rating useful replies is more useful than saying "Thank you"
12-28-2013 04:21 AM
LOL!
Congratulations on your new acquisitions.
12-28-2013 04:39 AM
#If the AP didn't join for some reason then yes you need an Recovery image.
#Try this: create an guest account or use non cco id, login and try to download the recovery image.
If you unable to download the code, Feel free to open TAC case, Cisco should let download 12.X AP code even without service contract. If it is denied by TAC then mention this thread.
12-28-2013 04:41 AM
If you unable to download the code, Feel free to open TAC case, Cisco should let download 12.X AP code even without service contract. If it is denied by TAC then mention this thread.
Hi Saravanan,
Thanks for this information. +5
But how can you open a TAC Case if you don't have a Service Contract?
12-28-2013 05:09 AM
Hi Leo
We've seen some cust opens ticket without contract and always surprised, maybe the cco id is still active. Also, Cisco SE got an authority to open case behalf of cust.
"Any vWLC image and AP's recv image or old AP's IOS image should be able to be downloaded by anyone using guest cred is the target of TAC without having them open a TAC case."
Thanks
Saravanan
12-28-2013 05:30 AM
Cool. This is good news indeed.
Sent from Cisco Technical Support Nintendo App
12-30-2013 04:54 AM
Thanks everyone for the feedback. I am going to the outlying buildings today and try the suggested steps to correct the problem.
01-02-2014 06:43 AM
I followed the steps suggested by Amjad. The AP just sits there with a steady green light. I decided to repeat the steps with the console cable plugged in, here are the results. I am also attaching the WLC and AP commands below.
IOS Bootloader - Starting system.
FLASH CHIP: Numonyx P33
Checking for Over Erased blocks
......................................................................................................................................................................................................................................................
Xmodem file system is available.
DDR values used from system serial eeprom.
WRDTR,CLKTR: 0x8200083f, 0x40000000
RQDC, RFDC : 0x80000034, 0x00000216
PCIE0: link is up.
PCIE0: VC0 is active
PCIE1: link is up.
PCIE1: VC0 is active
64bit PCIE devices
PCIEx: initialization done
flashfs[0]: 190 files, 8 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 31739904
flashfs[0]: Bytes used: 12187648
flashfs[0]: Bytes available: 19552256
flashfs[0]: flashfs fsck took 10 seconds.
Reading cookie from system serial eeprom...Done
Base Ethernet MAC address: 78:da:6e:d0:b6:ea
Ethernet speed is 1000 Mb - FULL duplex
button is pressed, wait for button to be released...
button pressed for 24 seconds
process_config_recovery: set IP address and config to default 10.0.0.1
process_config_recovery: image recovery
image_recovery: Download default IOS tar image tftp://255.255.255.255/ap3g1-k9w7-tar.default
Unable to create temp dir "flash:/update"
examining image...
WLC: sh sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.2.110.0
Bootloader Version............................... 1.0.1
Field Recovery Image Version..................... 6.0.182.0
Firmware Version................................. FPGA 1.3, Env 1.6, USB console 1.27
Build Type....................................... DATA + WPS
System Name......................................
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
IP Address....................................... 10.124.1.10
Last Reset....................................... Software reset
System Up Time................................... 315 days 20 hrs 7 mins 34 secs
System Timezone Location.........................
Configured Country............................... US - United States
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +32 C
External Temperature............................. +14 C
--More-- or (q)uit
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 3
Number of Active Clients......................... 53
Burned-in MAC Address............................
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, OK
Maximum number of APs supported.................. 250
AP: sh version
ap#sh version
Cisco IOS Software, C1260 Software (AP3G1-K9W7-M), Version 15.2(2)JB2, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2013 by Cisco Systems, Inc.
Compiled Mon 29-Jul-13 11:21 by prod_rel_team
ROM: Bootstrap program is C1260 boot loader
BOOTLDR: C1260 Boot Loader (AP3G1-BOOT-M), Version 15.2 [chayan-74mr 100]
ap uptime is 12 minutes
System returned to ROM by power-on
System image file is "flash:/ap3g1-k9w7-mx.152-2.JB2/ap3g1-k9w7-xx.152-2.JB2"
Last reload reason:
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
cisco AIR-AP1262N-A-K9 (PowerPC460exr) processor (revision B1) with 98294K/32768K bytes of memory.
Processor board ID FTX1747K1RC
PowerPC460exr CPU at 666Mhz, revision number 0x18A8
Last reset from power-on
1 Gigabit Ethernet interface
2 802.11 Radios
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address:
Part Number : 73-12175-06
PCA Assembly Number : 800-32268-06
PCA Revision Number : B0
PCB Serial Number : FOC17435UDC
Top Assembly Part Number : 800-33866-02
Top Assembly Serial Number : FTX1747K1RC
Top Revision Number : A0
Product/Model Number : AIR-AP1262N-A-K9
AP: sh inventory
ap#sh inventory
NAME: "AP1260", DESCR: "Cisco Aironet 1260 Series (IEEE 802.11n) Access Point"
PID: AIR-AP1262N-A-K9 , VID: V02, SN: FTX1747K1RC
01-02-2014 08:51 AM
Hi Chris,
Since your AP came with Autonomous image, first of all you need to load a recovery image to it using the mode button.
first download an image like "ap3g1-rcvk9w8-tar.152-4.JA1.tar" onto your TFTP server & renamed it as "ap3g1-k9w7-tar.default". You need to configure your PC (running TFTP server) in the range of 10.0.0.x/8 when using this process. Then you can load this recovery image to your AP & then you can connect it to WLC environment to register.
Please follow the below post for step by step process.
http://mrncciew.com/2013/12/13/ap-conversion-using-mode-button/
Let us know if you have further issues once you do this
HTH
Rasika
**** Pls rate all useful responses ****
01-02-2014 10:29 AM
your AP is in autonomous mode.
you need to convert it to unified mode.
Rating useful replies is more useful than saying "Thank you"
01-06-2014 04:43 AM
The AP's are up and running. Thank you!
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