Hi Leo,I cannot connect to

nikcasiraghi · ‎11-19-2014

Hi guys,

I'm doing migration from autonomous to LWAPP for some 1602i APs. I followed the usual procedure with the recovery image but after downloading and rebooting the AP keeps its ip/gw settings and is neither using the DHCP option 43 nor the DNS entry (it has no DNS settings), also tried with the erase of startup config after and before the download but the ip/gw is always there.

I was able to connect to the AP with the rcv image running with the default Cisco user, i set the controller IP both with :

capwap ap controller ip address ip_address

and :

capwap ap primary-base controller_name controller_ip_address

After that the AP joins the controller, downloads the software, reboots but never joins the controller again, it seems that it looses the controller setting and of course with static ip address and no dns settings it can't retrieve the controller IP.

Ios in autonomous mode was 15.2(2)JB2, WLC is 8.0.100.0

Any idea ?

Must the AP have a different software level for the rcv image to clean up the static ip ?

Or is there a way to save the controller IP when the ap reboots with the rcv image ?

Tomorrow I'm going to call the on site people to do the "factory default" procedure, I think it'll fix the problem but anyway I've other APs to migrate and an answer is appreciated.

Leo Laohoo · ‎11-19-2014

After that the AP joins the controller, downloads the software, reboots but never joins the controller again,

Ok, the AP joins the controller to download the software. This means something. Can you post the output to the following commands:

1. AP: sh version;

2. WLC: sh sysinfo

I've got a strange feeling this is due to your AP having the wrong Regulatory Domain.

nikcasiraghi · ‎11-19-2014

Hi Leo,

I cannot connect to the AP via console (it's quite far away) so I cannot give you the show version

About the WLC :

(Cisco Controller) >show sysinfo

Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 8.0.100.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.95.16
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
Build Type....................................... DATA + WPS

System Name...................................... XXX-WLC-2
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... 172.31.113.102
IPv6 Address..................................... ::
Last Reset....................................... Software reset
System Up Time................................... 47 days 16 hrs 37 mins 37 secs
System Timezone Location.........................
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180

--More-- or (q)uit
Configured Country............................... IT - Italy
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +43 C
External Temperature............................. +22 C
Fan Status....................................... OK

State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 12
Number of Active Clients......................... 12

Burned-in MAC Address............................ 88:F0:31:50:A1:60
Power Supply 1................................... Present, OK
Power Supply 2................................... Present, OK
Maximum number of APs supported.................. 500
System Nas-Id.................................... XXX-WLC-2

Leo Laohoo · ‎11-19-2014

I cannot connect to the AP via console (it's quite far away) so I cannot give you the show version

Ok, is the AP connected to a Cisco Catalyst PoE switch? If yes, post the output to the command "sh power inline <PORT>".

System Timezone Location.........................

WTF ... This is blank? Can you also post the output to the WLC command "sh time"?

nikcasiraghi · ‎11-21-2014

Here it is !

(Cisco Controller) >show time

Time............................................. Fri Nov 21 17:32:13 2014

Timezone delta................................... 0:0
Timezone location................................

NTP Servers
NTP Polling Interval......................... 86400

     Index     NTP Key Index                  NTP Server                  NTP Msg Auth Status
    ------- ----------------------------------------------------------------------------------
       1              0                              172.31.187.221       AUTH DISABLED

After the factory default procedure, I was able to recover the status of the AP and set them under WLC. Here's a show ver of one of them :

AP-ATH-01#sh ver
Cisco IOS Software, C1600 Software (AP1G2-K9W8-M), Version 15.3(3)JA, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2014 by Cisco Systems, Inc.
Compiled Fri 15-Aug-14 11:26 by prod_rel_team

ROM: Bootstrap program is C1600 boot loader
BOOTLDR: C1600 Boot Loader (AP1G2-BOOT-M) LoaderVersion 15.2(2)JAX, RELEASE SOFTWARE (fc1)

AP-ATH-01 uptime is 1 day, 7 hours, 29 minutes
System returned to ROM by power-on
System image file is "flash:/ap1g2-k9w8-mx.153-3.JA/ap1g2-k9w8-xx.153-3.JA"
Last reload reason:

This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.

A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html

If you require further assistance please contact us by sending email to
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cisco AIR-CAP1602I-E-K9 (PowerPC) processor (revision B0) with 187382K/74672K bytes of memory.
Processor board ID FGL1823S260
PowerPC CPU at 533Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 8.0.100.0
1 Gigabit Ethernet interface
2 802.11 Radios

32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 88:F0:31:E3:C8:39
Part Number                          : 73-14671-04
PCA Assembly Number                  : 000-00000-00
PCA Revision Number                  :
PCB Serial Number                    : FOC1819435R
Top Assembly Part Number             : 800-38552-01
Top Assembly Serial Number           : FGL1823S260
Top Revision Number                  : A0
Product/Model Number                 : AIR-SAP1602I-E-K9

Configuration register is 0xF

I want to let you know that I'm also migrating from old WLC version 7.0 to new one version 8.0 all the installed APs (around 130), the result is that I had no problem with AP already under old WLC and also with new AP loaded with WLC software and never configured, only with the ones that were in autonomous mode and already in service (i.e. configured), they retain the ip settings after recovery image is installed and reboot.

AP1602I autonomous to lighweight conversion problem