08-20-2023 11:15 PM - edited 08-22-2023 02:01 AM
I have an Cisco AP1852E that is entering in rebooting loop and the message is: "SMP: failed to stop secondary CPUs"
Solved! Go to Solution.
08-22-2023 01:53 AM
- Try factory reset of the AP , if the same log type is seen afterwards , then the AP might have a hardware problem and needs replacement (RMA) ,
M.
08-20-2023 11:44 PM
- These bug reports could be related : https://bst.cloudapps.cisco.com/bugsearch?pf=prdNm&kw=failed%20to%20stop%20secondary%20CPUs&bt=custV&sb=anfr
M.
08-21-2023 06:33 AM
Save the entire AP console log from power on to a text file and then attach it here so we can see all the logs?
08-22-2023 12:20 AM
08-22-2023 01:53 AM
- Try factory reset of the AP , if the same log type is seen afterwards , then the AP might have a hardware problem and needs replacement (RMA) ,
M.
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