@ evarmer, Thanks for the great questions. The steps below will outline how to backup and restore your AP, controllers, and MSE configuration using the WCS 7.0.x.x or later. Note when backing up the WLC, it will take care of saving your AP configuration for you so no additional steps are needed unless you have custom AP templates.
Backup Configuration from Controller
You have two options to backup the configuration from the WLC to WCS.
Option 1: WCS → Configure → Controller → Select IP address of controller and from the select command menu, choose “refresh config from menu” and go. You will be presented with two options, one that ask to retain configuration in the WCS database or use the configuration on the controller currently. Most likely the second option is what you want when backing up.
Option 2: Choose Administration > Background Tasks, then click Controller Configuration Backup to access this page.
From the Administration > Background Tasks page, you can execute, enable, or disable this task. To execute, enable, or disable this task from the Administration > Background Tasks page, follow these steps:
- Choose Administration > Background Tasks.
- Select the check box of the Background Task that you want to execute, enable, or disable.
- Use the Select a command drop-down list to perform one of the following task:
- Execute the task now—Select the check box of the task you want to execute. From the Select a command drop-down list, choose Execute Now and click Go. The status changes in the Enabled column.
- Enable the task—Select the check box of the task you want to enable. From the Select a command drop-down list, choose Enable Task and click Go.
Restore Configuration to Controller
- Choose Configure > Controllers.
- Click the IP address of the applicable controller.
- From the left sidebar menu, choose System > Commands. The following parameters appear:
- Configuration and select Restore Config To Controller—Choose this command to restore the configuration from the WCS database to the controller.
Backing Up Mobility Services Engine Historical Data
To back up mobility services engine data, follow these steps:
- In Cisco WCS, click Services > Mobility Services.
- Click the name of the mobility services engine that you want to back up.
- From the left sidebar menu, choose Maintenance > Backup.
- Enter the name of the backup.
- Enter the time in seconds after which the backup times out.
- Click Submit to back up the historical data to the hard drive of the server running WCS.
Restoring Mobility Services Engine Historical Data
To restore a file back into the mobility service, follow these steps:
- Choose Services > Mobility Services.
- Click the name of the mobility service whose properties you want to edit.
- From the left sidebar menu, choose Maintenance > Restore.
- Choose the file to restore from the drop-down list.
- Select the Delete synchronized service assignments check box if you want to permanently remove all service assignments from the mobility services engine.
- Click Submit to start the restoration process.
- Click OK to confirm that you want to restore the data from the Cisco WCS Server hard drive.
When restoration is completed, WCS displays a message to that effect.
Welcome to the Cisco Support Community Ask the Expert conversation. This is an opportunity to learn about how to manage, configure, and troubleshoot your wireless networks using Cisco network management products like Wireless Control System (WCS), Mobility Service Engine (MSE), Location Appliance with Cisco expert . Nael is a customer support engineer at Cisco. He specializes in supporting Cisco Network Management products and technologies which includes WCS, MSE, Location Appliance, as well as Cisco Network Registrar (CNR), and CiscoWorks LAN Management Solution (LMS). Nael graduated from San Francisco State University with a B.S. in Business Administration and holds a CCNA certification.
