C9130 w/ EWC failing image download profile

[Brandon Marr]

Just recently installed a C9130 with the EWC.  When trying to download the images we are getting a error.  I have tried this using TFTP,SFTP and HTTP methods all get the same issue. 

running config extract

wireless profile image-download default
 description "default image download profile"
 image-download-mode tftp
  tftp-image-path C9800-AP-universalk9-17-03-06
  tftp-image-server 192.168.10.45

Error message

install_add: START Tue Jun  6 23:22:55 UTC 2023
Jun  6 23:22:56.878 %INSTALL-5-INSTALL_START_INFO: R0/0: install_engine: Started install add
FAILED: install_add : Default profile addition failed due to no response from wireless side
Jun  6 23:23:07.869 %INSTALL-3-OPERATION_ERROR_MESSAGE: R0/0: install_engine: Failed to install_add package , Error: install_add : Default profile addition failed due to no response from wireless side

[MHM Cisco World]

C9130AXI-EWC-X <<- the C9130 must have EWC in product name, these AP support EWC 
also share

Device# show wireless ewc-ap ap image predownload status

[Brandon Marr]

command returns no results, how can i check the product name?  Thanks.

Device#show wireless ewc-ap ap image predownload status

Device#

Device#show ver
Cisco IOS XE Software, Version 17.03.06
Cisco IOS Software [Amsterdam], C9800-AP Software (C9800-AP-K9_IOSXE-UNIVERSALK9-M), Version 17.3.6, RELEASE SOFTWARE (fc2)

[Brandon Marr · Accepted solution]

Issue Resolved

We have FIPS enabled on the hardware at this location.  FIPS had been enabled on the initial configuration put on the controller.  We turned FIPS off and now able to join APs.