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C9800-40-K9 Factory Reset Instructions or Password Reset (un/pw broke)

Does anyone know how to factory reset the C9800-40-K9 WLC?  My local password is not working after reboot, and I am having a hard time finding factory reset or password recovery instructions.

1 Accepted Solution

Accepted Solutions

marce1000
VIP
VIP

 

 - Check this first https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/214012-recovering-a-catalyst-9800-controller-fr.html
   to focus on password recovery only , for the time being

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

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2 Replies 2

marce1000
VIP
VIP

 

 - Check this first https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/214012-recovering-a-catalyst-9800-controller-fr.html
   to focus on password recovery only , for the time being

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

That worked very well, and fixed my issue with logging in.  Thank you!!!

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