cancel
Showing results for 
Search instead for 
Did you mean: 
cancel
1485
Views
10
Helpful
7
Replies

C9800-CL Not enough free memory to run this command, aborting

Karsten_Andersen
Beginner
Beginner

Hi you all

 

When doing a radioactive trace on a C9800-CL, it starts the the trace but, when we chose to generate the log it says ->Not enough free memory to run this command, aborting. Unfortunately I do not know the hardware layout on the hyper visor yet. But lookning at the memory on the C9800 it's only using 25%. How to start Troubleshoot this issue

 

Software 17.6.1

AP 9120AXI

2 Accepted Solutions

Accepted Solutions

Arshad Safrulla
VIP Advocate VIP Advocate
VIP Advocate

Files are written in memory first then on disk bootflash:/tracelogs, when it reaches the maximum size it follows FIFO. So as per the theory if your bootflash is having free space this should work. I would also keep an eye on  memory utilization and if all seems ok, I would reach out to TAC.

View solution in original post

Hi Fesk6895

 

Yes I found a solution.
Converted 9800-CL about from bundle to install mode.

And as far as I know, Install mode Cisco is recommended.

 

https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/217050-convert-installation-mode-between-instal.html

 

View solution in original post

7 Replies 7

Arshad Safrulla
VIP Advocate VIP Advocate
VIP Advocate

Is the VM running with correct and dedicated resources? Can you check the bootflash free space and clear all unwarted files. (dir)

Thanks I would trye the suggested.

Unfortunately, the above did not work. VM is create via OVA, resources are allocated via OVA config.4 cores, 8 GB ram, 16GB storage. there is 3GB available out of 6.2GB one the boot flash

Arshad Safrulla
VIP Advocate VIP Advocate
VIP Advocate

Files are written in memory first then on disk bootflash:/tracelogs, when it reaches the maximum size it follows FIFO. So as per the theory if your bootflash is having free space this should work. I would also keep an eye on  memory utilization and if all seems ok, I would reach out to TAC.

Karsten_Andersen
Beginner
Beginner

Hi Arshadsaf

 

Thank you for your time, I think ill reach out for TAC.

 

Have grate weekend.

Hi Karsten_Andersen

 

Did you find a solution to the problem?

Hi Fesk6895

 

Yes I found a solution.
Converted 9800-CL about from bundle to install mode.

And as far as I know, Install mode Cisco is recommended.

 

https://www.cisco.com/c/en/us/support/docs/wireless/catalyst-9800-series-wireless-controllers/217050-convert-installation-mode-between-instal.html

 

Getting Started

Find answers to your questions by entering keywords or phrases in the Search bar above. New here? Use these resources to familiarize yourself with the community: