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Can't see SSID from AP with mobility express after reset.

FabianK
Level 1
Level 1

I am wondering why this is happening. After the reset my AP's LED keeps cycling between red green and amber. so i cant configure through web ui. I performed the reset with the mode button and held it down for less then 20 seconds during boot.

1 Accepted Solution

Accepted Solutions

You might need to reset it once again, but this time hold the button for 30-40 seconds (just tob e sure):



Using the Mode Button

Using the Mode button (see Figure 6<>) you can:
* Reset the AP to the default factory-shipped configuration.
* Clear the AP internal storage, including all configuration files and the regulatory domain configuration.

To use the mode button, press, and keep pressed, the mode button on the access point during the boot cycle. Wait until the status LED changes to Amber. During this, the AP console shows a seconds counter, counting the number of seconds the mode button is pressed. Then:
* To reset the AP to the default factory-shipped configuration, keep the mode button pressed for less than 20 seconds. The AP configuration files are cleared.

This resets all configuration settings to factory defaults, including passwords, encryption keys, the IP address, and the SSID. However, the regulatory domain provisioning is not reset.
* To clear the AP internal storage, including all configuration files and the regulatory domain configuration, keep the mode button pressed for more than 20 seconds, but less than 60 seconds.

The AP status LED changes from Amber to Red, and all the files in the AP storage directory are cleared.

If you keep the mode button pressed for more than 60 seconds, the mode button is assumed faulty and no changes are made.





https://www.cisco.com/c/en/us/td/docs/wireless/access_point/1815/quick/guide/ap1815igetstart.html#19187




View solution in original post

4 Replies 4

patoberli
VIP Alumni
VIP Alumni

This could also mean that you aren't supplying enough power. 

Which model of AP and how is it powered?

model: aironet 1815i air-ap1815i-e-k9c
powerd by: Cisco AIR-PWRINJ6= PoE adapter & injectorbut

But that is not the problem it was working i just had to rest it. after that i had my problem.

You might need to reset it once again, but this time hold the button for 30-40 seconds (just tob e sure):



Using the Mode Button

Using the Mode button (see Figure 6<>) you can:
* Reset the AP to the default factory-shipped configuration.
* Clear the AP internal storage, including all configuration files and the regulatory domain configuration.

To use the mode button, press, and keep pressed, the mode button on the access point during the boot cycle. Wait until the status LED changes to Amber. During this, the AP console shows a seconds counter, counting the number of seconds the mode button is pressed. Then:
* To reset the AP to the default factory-shipped configuration, keep the mode button pressed for less than 20 seconds. The AP configuration files are cleared.

This resets all configuration settings to factory defaults, including passwords, encryption keys, the IP address, and the SSID. However, the regulatory domain provisioning is not reset.
* To clear the AP internal storage, including all configuration files and the regulatory domain configuration, keep the mode button pressed for more than 20 seconds, but less than 60 seconds.

The AP status LED changes from Amber to Red, and all the files in the AP storage directory are cleared.

If you keep the mode button pressed for more than 60 seconds, the mode button is assumed faulty and no changes are made.





https://www.cisco.com/c/en/us/td/docs/wireless/access_point/1815/quick/guide/ap1815igetstart.html#19187




thnx for the help!

got it to work now with the longer rest. 

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