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Catalyst 9800-CL client losing connectivity (IPv6 addressing but not IPv4 addressing)

abigali
Level 1
Level 1

I've got a strange issue as explained under:

 

There is one particular client type on my network (iPad) which will, after some time, loose network connectivity as well as its IPv6 address. The affected client usually loses connectivity after being on the network for a few days. Once connectivity is lost, nothing on the network can be pinged, either on IPv4 or IPv6. I don't know if the IPv6 address is just the first one to fall or not as the IPv4 address is sticky. Performing a DHCP lease renew does not bring the client back online, instead the client must be disconnected from the wireless network and re-connected before restoring connectivity.

 

I have a dual-stack LAN where the IPv6 addresses are provided to clients using an external router via RA. AP's are in FlexConnect mode with local switching but central authentication. The issue appears to re-occur every 3-5 days of the device being connected to the network. Since the device does not leave the premises, it will eventually fail. Either other devices do not appear to be affected (Macs and iPhones) or there is some timeout that is occurring at the time when the affected clients are in use. Next time it re-occurs I will attempt to find out how long, if at all, it would take for the client to have its connectivity restored.

 

I'm not sure why they would be losing connectivity and IPv6 addressing but not IPv4 addressing.

Pls help.

 

Thanks in advance

Omegle Espin Writer

1 Accepted Solution

Accepted Solutions

marce1000
VIP
VIP

 

 - Check this thread and or verify if solutions may apply to your case or reverse, if similar symptoms are observed :

             https://community.cisco.com/t5/wireless/catalyst-9800-cl-client-losing-connectivity/td-p/4269460

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

View solution in original post

1 Reply 1

marce1000
VIP
VIP

 

 - Check this thread and or verify if solutions may apply to your case or reverse, if similar symptoms are observed :

             https://community.cisco.com/t5/wireless/catalyst-9800-cl-client-losing-connectivity/td-p/4269460

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '
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