cisco 1815w how to enable dual band

Aquiles · ‎08-05-2024

i have a few cisco 1815w, on the tech specs, it says its double band, but on my controller has only enable the 2.4, and i dont see how to enable, i have another ap like 1852, but they have enable by defaul the 5g, what can i be doing wrong?

Haydn Andrews · ‎08-05-2024

Ensure the correct country code is configured on the WLC for the AP.

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Rich R · ‎08-06-2024

What is the complete model number of the AP on the AP label?

Assuming (from your other post) that your WLC is configured for Mexico then according to
https://www.cisco.com/c/dam/assets/prod/wireless/wireless-compliance-tool/index.html
you should be using AIR-AP1815W-A-K9

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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
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