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Cisco 1941W issue accessing WLAN ap website

neil.levien
Level 1
Level 1

Hi All,

I'm having issues opening up http interface for the wlan on a Cisco 1941W. All I want to achieve with this set up is one SSID being broadcast that allows mobile devices access to the LAN. A lot of the SSID/Wireless set up has been removed due to testing but this is where I'm at right now.

I've tried it on multiple workstations, browsers, access from different subnets.

Attached is both the config of the router and the ap. I've also attached a screen shot of the error message I get after authenticating to the ap web site.

The router is set up as required and is working as expected.

Thanks for the help in advance.

Neil

1 Accepted Solution

Accepted Solutions

Surendra BG
Cisco Employee
Cisco Employee

ok!! First thing.. ur hitting the AP801 GUI enter button bug.. here is the doc that i hv written which may help u!!

https://supportforums.cisco.com/docs/DOC-13047

Then follow this vidoe blog and this will help u getting the config issues!!

https://supportforums.cisco.com/videos/2500

Please reply to this post if ur facing any issues!!

Regards

Surendra

Regards
Surendra BG

View solution in original post

9 Replies 9

Scott Fella
Hall of Fame
Hall of Fame

Have you looked at this link.  The wierd thing I saw from your ap.jpg is that it shows Cisco - OfficeExtend AP Login.  It should not show this.

https://supportforums.cisco.com/thread/2028286

-Scott
*** Please rate helpful posts ***

Hi Scott,

I have followed that thread and also the sample config from Surendra - the only thing I need to redo to match that exact config is modify the vlan/bridge group and switch the internet interface from gi0/0 to gi0/1(which I can't do until I'm onsite next week). Althought I'm not confident that will resolve the issue.

Neil

Just keep us posted. Those are important.

Thanks,

Scott Fella

Sent from my iPhone

-Scott
*** Please rate helpful posts ***

Surendra BG
Cisco Employee
Cisco Employee

ok!! First thing.. ur hitting the AP801 GUI enter button bug.. here is the doc that i hv written which may help u!!

https://supportforums.cisco.com/docs/DOC-13047

Then follow this vidoe blog and this will help u getting the config issues!!

https://supportforums.cisco.com/videos/2500

Please reply to this post if ur facing any issues!!

Regards

Surendra

Regards
Surendra BG

Surendra,

Wow... I would of never know.  I have an 871W and a 1941W and never ran into those issues, but now I know just in case.

-Scott
*** Please rate helpful posts ***

Scott...

871 is not affected! but 1941W is nothing but the same AP which is integrated inside the 861/81/91 W (its AP 801)

Regards

Surendra

Regards
Surendra BG

Okay... thanks for the heads up!

-Scott
*** Please rate helpful posts ***

Hi Surendra,

Thanks that is indeed the problem.

The ap is running: Cisco IOS Software, AP801 Software (AP801-K9W7-M), Version 12.4(21a)JA1

I have another question: I can't find the firmware for the ap by searching from: http://www.cisco.com/cisco/software/navigator.html?mdfid=282774241&flowid=715

Is there another product I can use that will work?

Neil

Ok - problem has now been resolved.

Thanks for the help Scott and Surendra.

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