12-13-2014 09:09 AM - edited 07-05-2021 02:07 AM
Hi, My cisco 5508 does not boot. At startup I am getting the following:
CF Bus 0 (IDE): OK
IDE device 0:
- Model: SM223En-AA Firm: SM223EAA Ser#: (03)5526888-2008****
- Type: Hard Disk
- Capacity: 31.9 MB = 0.0 GB (65520 x 512)
Press <ESC> now to access the Boot Menu...
Loading backup image (Image not found)
** Bad partition 2 **
** Launch failure **
Loading primary image (Image not found)
** Bad partition 2 **
** Launch failure **
After that it shows menu options.
Does anyone know what the problem is and how I could fix it? Any help would be appreciated.
12-13-2014 09:15 AM
You need to open a TAC case and TAC can walk you through fixing the issue. They have an image they will have you download and then will guide you through the process.
-Scott
12-13-2014 09:41 AM
Hi, the WLC is currently not under a service contract, will I need the FUS file?
12-13-2014 10:04 AM
The image you need for the flash is provided by TAC and it is not downloadable. Your better off looking for a cheap SmartNet so you can recover your 5508. The image you need is not downloadable.
-Scott
12-13-2014 10:37 AM
what do you consider a cheap smartnet? all those i see are very expensive. what would be the cheapest option where i could still get help from cisco?
12-13-2014 10:51 AM
Well why not just try opening up a case and see if they will help you. I don't know what else you can do as when I say cheap, it's cheaper than buying a new 5508. Yes it still cost a lot, but that is Cisco's process.
-Scott
12-13-2014 10:58 AM
Hi, they wont help me :(
12-13-2014 11:08 AM
Well it was worth a shot.
-Scott
04-08-2016 02:35 PM
Hi, where you able to figure it out? I have the same issue and cannot find any fix to it which is unbelievable.
12-13-2014 11:43 AM
Can anyone help me with the procedure that has had cisco do it for them in the past?
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