Cisco 7925g & DHCP

[bm_5789]

I've been working with cisco wireless now for about 15 years and have run into something I've not seen before.

On main campus, I have a cisco 7925 connecting to wireless network with wpa2-psk.  Phone registers with call manager and all is good.

On satellite campus, installed 5760 controller and created same ssid and wpa2-psk as main campus has.  Also, created dhcp scope at satellite campus for phone.

The phone will not acquire a dhcp address.  I configured a laptop with same ssid and wpa2-psk at satellite campus and laptop acquires ip address just like it should.  

I can't for the life of me figure out what is happening with the phone.  I have ascom wireless configured the same way to work on both campuses with a different ssid and wpa2-psk and ascom works fine.

Anybody have any suggestions to what may be happening?  TIA

[Leo Laohoo]

Stupid questions: 

1.  I presume DHCP Option 150 is enabled? 

2.  Does the 7925G authenticate correctly to the SSID?

[bm_5789]

1.  Yes, option 150 is enabled.

2.  The 7925G associates and authenticates to the SSID.

[Leo Laohoo]

1.  Yes, option 150 is enabled.

Ok. so this phone is located in a remote site.  What happens if the phone goes to the Head Office?

[bm_5789]

phone works just fine at main campus.

[Rasika Nayanajith]

What is the software code you run on your 5760 ?

Pls post below CLI output

show wcdb database <7925_mac_address>

Also if you could get below traces, it should help us to understand what is the problem

set trace group-wireless-secure level debu
set trace group-wireless-secure filter mac <7925_mac_address>
set trace dhcp events level debug
set trace dhcp events filter mac <7925_mac_address>

once you set above below CLI output should give you the info

show trace sys-filtered-traces

HTH

Rasika

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[jain.manish94]

Wifi not working with my mobile  but fine with my lapi (using same credentials)