Cisco 8500 Series Wireless LAN Controller HA issue

[NewCiscoGuy1]

Dear All,

We have 2 Cisco 8500 Series Wireless LAN Controller configured in SSO mode. The version running is 8.3.143.0. 

Our current issue is that in the the redundancy status its showing "BulkSync Status = In-Progress"

(Cisco Controller) >show redundancy summary
Redundancy Mode = SSO ENABLED
Local State = ACTIVE
Peer State = STANDBY HOT
Unit = Secondary (Inherited AP License Count = 6000)
Unit ID = xxxxxxxxxx (Removed for post)
Redundancy State = SSO
Mobility MAC = xxxxxxxxxxx (Removed for post)
BulkSync Status = In-Progress
Average Redundancy Peer Reachability Latency = 60 Micro Seconds
Average Management Gateway Reachability Latency = 937 Micro Seconds

All the configuration replicated and reddundancy mode is showing sso. But the BulkSysnc Status is still in-Progress"

Please advise.

Thanks

Kyle

[marce1000]

 https://bst.cloudapps.cisco.com/bugsearch/bug/CSCuz78555/?rfs=iqvred

 M.

[NewCiscoGuy1]

Doesn't look like this is an issue with 8.3.143.0.

[marce1000]

 - I can see, but if the problem remains in place, after long up time of both controllers it usually means that the issue isn't properly resolved.  Better give feedback to TAC.

M.

[NewCiscoGuy1 · Accepted solution]

I did a "redundancy force-switchover" to make the Primary active, but the WAPS would not connect to it, so I had to switch it back.  Once I did that, the sync now says completed.  Now I need to solve why the WAPS won't connect to the Primary.

EDIT: Once I added licenses to the Primary the WAPs connected.  So far seems ok now!