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Cisco 9117 AP cannot connect to C3504 Wireless Controler

GR1111
Level 1
Level 1

Hello All,

I am newbie here, And I realy need help with one thing.

We have new C9117 AP and C3504 WLC, We have setup 3504 with no issues, but having trouble connecting C9117 AP to it.

this is message we get from AP

PS. Need to mention that we have added Licence for AP at C3504.

 

CAPWAP State: Discovery
[*10/23/2019 08:21:29.0959] IP DNS query for CISCO-CAPWAP-CONTROLLER.lan
[*10/23/2019 08:21:29.1001] Discovery Request sent to 255.255.255.255, discovery type UNKNOWN(0)
[*10/23/2019 08:21:29.1012] Discovery Response from 10.2.0.90
[*10/23/2019 08:21:29.1057] Discovery response from MWAR 'Cisco_VH_Wireless' running version 8.5.140.0 is rejected.
[*10/23/2019 08:21:29.1057] Failed to decode discovery response(status = 4).
[*10/23/2019 08:21:29.1057] CAPWAP SM handler: Failed to process message type 2 state 2.
[*10/23/2019 08:21:29.1057] Failed to handle capwap control message from controller - status 4
[*10/23/2019 08:21:29.1057] Failed to process unencrypted capwap packet 0x55a8c40000 from 10.2.0.90
[*10/23/2019 08:21:29.1057] Failed to send message to CAPWAP state machine, msgId 0
[*10/23/2019 08:21:29.1057] Failed to send capwap message 0 to the state machine. Packet already freed.
[*10/23/2019 08:21:29.1057] IPv4 wtpProcessPacketFromSocket returned 4
[*10/23/2019 08:21:48.5550] WTP IP address changed from 0.0.0.0 to 10.2.0.82, restart CAPWAP.

 

Any input is appreciated, If you can explain to us how to connect this AP in Step-By-Step

Thank you

2 Replies 2

The controller has to be on 8.9 or higher for the new AX APs to be able to join. since it is on 8.5.140, it is rejecting the AP as it's not supported in that version.

Thank you for your reply and information.

Regards
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