Cisco AP 1142

saroj pradhan · ‎11-29-2012

Hello,

the is one issue i see in the Log of the AP when the user report frequent disconnect of the wifi on his laptop.

*Nov 30 04:34:50.176: %DOT11-6-DISASSOC: Interface Dot11Radio0, Deauthenticating Station 0026.b6ee.9406 Reason: Sending station has left the BSS

*Nov 30 04:34:50.203: %DOT11-6-ASSOC: Interface Dot11Radio0, Station 0026.b6ee.9406 Associated KEY_MGMT[WPA PSK]

please help what is the issue.

Thanks,

Saroj Pradhan

Leo Laohoo · ‎11-30-2012

 his laptop

Only one person reporting this issue?

Frequent disconnection? Dot11Radio0 is the 802.11b/g radio. Has the user tried 802.11a? What is the signal strength from the PC to the WAP? What is the signal strength from the WAP to the PC?

saroj pradhan · ‎11-30-2012

Yes max one or 2 users .The User Tried with the 802.11b/g radio.

The signal strength from the pc to wap is full. How to check the singnal strength from the WAP tp pc ?

Thanks,

Saroj

Leo Laohoo · ‎11-30-2012

Post the output to the command "sh dot11 assoc".

The error message you've posted means the client, with the MAC address of 0026.b6ee.9406, has disassociated because it has roamed AWAY from the signal of the WAP or lost connected to the WAP due to low signal.

saroj pradhan · ‎11-30-2012

please find the Report .

AP-5THFLOOR#sh dot11 associations

802.11 Client Stations on Dot11Radio0:

SSID [NSGBPL] :

MAC Address IP address Device Name Parent State

001b.77e2.9362 172.16.50.6 ccx-client AP-5THFLOOR self Assoc

0022.fade.3bba 172.16.50.179 ccx-client AP-5THFLOOR self Assoc

0026.b6e2.02e0 172.16.49.25 ccx-client - self Assoc

0026.b6eb.a0d9 0.0.0.0 unknown - self Assoc

0026.b6ee.36fb 172.16.50.20 unknown - self Assoc

0026.b6ee.3709 172.16.49.16 ccx-client - self Assoc

0026.b6ee.9406 172.16.49.23 unknown - self Assoc

183d.a286.0d50 172.16.49.13 ccx-client AP-5THFLOOR self Assoc

3859.f923.8e9f 172.16.49.15 unknown - self Assoc

3859.f924.104d 0.0.0.0 unknown - self Assoc

5894.6b8c.6998 172.16.49.217 ccx-client AP-5THFLOOR self Assoc

5894.6bdc.eb4c 172.16.50.24 ccx-client AP-5THFLOOR self Assoc

74de.2bd7.3f34 172.16.50.161 unknown - self Assoc

9000.4e93.dc6f 172.16.49.251 unknown - self Assoc

9439.e5e8.0211 172.16.49.35 unknown - self Assoc

9439.e5e8.0235 172.16.49.169 ccx-client - self Assoc

9cb7.0da3.9131 172.16.50.143 unknown - self Assoc

9cb7.0da3.b9b9 172.16.49.2 unknown - self Assoc

9cb7.0de0.b01d 0.0.0.0 unknown - self Assoc

9cb7.0de0.b06b 172.16.49.207 unknown - self Assoc

ccaf.7898.86bd 172.16.49.161 ccx-client - self Assoc

e006.e648.2885 172.16.49.230 unknown - self Assoc

e006.e66c.4bb7 172.16.50.199 unknown - self Assoc

e0f8.4744.400a 172.16.50.230 unknown - self Assoc

Leo Laohoo · ‎11-30-2012

Drill further down. Do you know the MAC address of the two clients? If you do, then you use the command "sh dot11 assoc ".

Now according to the output, there's alot of peopole who have authenticated. So, are you saying that of all the people who have authenticated only TWO people are having issues?

saroj pradhan · ‎11-30-2012

please find the Report .

AP-5THFLOOR#sh dot11 associations 0026.b6ee.386b

Address : 0026.b6ee.386b Name : NONE

IP Address : 172.16.49.5 Interface : Dot11Radio 0

Device : ccx-client Software Version : NONE

CCX Version : 5 Client MFP : Off

State : Assoc Parent : self

SSID : NSGBPL

VLAN : 0

Hops to Infra : 1 Association Id : 8

Clients Associated: 0 Repeaters associated: 0

Tunnel Address : 0.0.0.0

Key Mgmt type : WPA PSK Encryption : TKIP

Current Rate : 48.0 Capability : WMM ShortHdr ShortSlot

Supported Rates : 1.0 2.0 5.5 11.0 6.0 9.0 12.0 18.0 24.0 36.0 48.0 54.0

Voice Rates : disabled Bandwidth : 20 MHz

Signal Strength : -66 dBm Connected for : 453 seconds

Signal to Noise : 26 dB Activity Timeout : 20 seconds

Power-save : Off Last Activity : 0 seconds ago

Apsd DE AC(s) : NONE

Packets Input : 1982 Packets Output : 894

Bytes Input : 146565 Bytes Output : 616917

Duplicates Rcvd : 0 Data Retries : 225

Decrypt Failed : 0 RTS Retries : 0

MIC Failed : 0 MIC Missing : 0

Packets Redirected: 0 Redirect Filtered: 0

Session timeout : 0 seconds

Reauthenticate in : never

The user is connected now.

saroj pradhan · ‎11-30-2012

Yes 20-30 users authenticated and connect the AP but 2 people reporting the issue today and earlier also.

Leo Laohoo · ‎11-30-2012

Yes  20-30  users  authenticated and  connect the AP  but  2 people   reporting the issue  today and earlier also.

If you have a wireless issues, EVERYONE would have problems and not just two. So it's not a wireless issue.

Have you tried updating the wireless card's driver?

Leo Laohoo · ‎11-30-2012

So this is the client that's having a problem? -66 dBm is a very, very GOOD signal strength.

saroj pradhan · ‎11-30-2012

Yes .

The user is facing problem from last few days diconnection issue. Please advice need any more information for the WAP configuration.

Thanks,

Saroj

saroj pradhan · ‎11-30-2012

No. This is a New WAP buy 2/3 months back.

Thanks,

Saroj

saroj pradhan · ‎11-30-2012

Hello,

can any one help me guide how to configure in CLI multiple SSID 'S and load balance Users on cisco AP 1142 ?

Thanks,

Saroj

Scott Fella · ‎11-30-2012

Saroj,

Here is a document that will explain how to create multiple SSID's and how to use multiple vlans. Autonomous doesn't load balance and that part is decided by the client device and not the access point. This link should help you get started.

https://supportforums.cisco.com/docs/DOC-14496

Sent from Cisco Technical Support iPhone App

-Scott
*** Please rate helpful posts ***

saroj pradhan · ‎11-30-2012

Is it possible to create multiple SSID's and use for the same vlan instead of multiple VLAN's ?

my users are in one vlan only .

Thanks,

Saroj