12-26-2015 03:16 PM - edited 07-05-2021 04:26 AM
Hello ;
i am facing a problem with cisco ap (C3700 Software (AP3G2-RCVK9W8-M), Version 15.3(3)JA3 ) cannot join to controller 5508 version (7.6.130.0) ,both controller and AP in different subnet so i use DHCP option 43 throw infoblox also i use opthion 60 and the dns and wrote the management IP of the WLC in the AP static but nothing appear ,
unfortunately i cannot log to the AP for couple of day .
any idea about this issue the below is the log of the AP and the
IOS Bootloader - Starting system.
flash is writable
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 14 files, 2 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 6159872
flashfs[0]: Bytes available: 34998784
flashfs[0]: flashfs fsck took 10 seconds.
Base Ethernet MAC address: 04:62:73:39:f3:c8
Ethernet speed is 1000 Mb - FULL Duplex
Loading "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-mx"...#########################
File "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-mx" uncompressed and installed, entry point: 0x2003000
executing...
Secondary Bootloader - Starting system.
Montserrat Board
40MB format
Tide XL MB - 40MB of flash
Xmodem file system is available.
flashfs[0]: 14 files, 2 directories
flashfs[0]: 0 orphaned files, 0 orphaned directories
flashfs[0]: Total bytes: 41158656
flashfs[0]: Bytes used: 6159872
flashfs[0]: Bytes available: 34998784
flashfs[0]: flashfs fsck took 10 seconds.
flashfs[1]: 0 files, 1 directories
flashfs[1]: 0 orphaned files, 0 orphaned directories
flashfs[1]: Total bytes: 12257280
flashfs[1]: Bytes used: 1024
flashfs[1]: Bytes available: 12256256
flashfs[1]: flashfs fsck took 0 seconds.
Base Ethernet MAC address: 04:62:73:39:f3:c8
Boot CMD: 'boot flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx;flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx'
Loading "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx"...########################
File "flash:/ap3g2-rcvk9w8-mx/ap3g2-rcvk9w8-xx" uncompressed and installed, entry point: 0x1003000
executing...
Restricted Rights Legend
Use, duplication, or disclosure by the Government is
subject to restrictions as set forth in subparagraph
(c) of the Commercial Computer Software - Restricted
Rights clause at FAR sec. 52.227-19 and subparagraph
(c) (1) (ii) of the Rights in Technical Data and Computer
Software clause at DFARS sec. 252.227-7013.
cisco Systems, Inc.
170 West Tasman Drive
San Jose, California 95134-1706
Cisco IOS Software, C3700 Software (AP3G2-RCVK9W8-M), Version 15.3(3)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 19-Feb-15 10:27 by prod_rel_team
Montserrat Board
40MB format
Tide XL MB - 40MB of flash
Initializing flashfs...
flashfs[2]: 14 files, 2 directories
flashfs[2]: 0 orphaned files, 0 orphaned directories
flashfs[2]: Total bytes: 40900608
flashfs[2]: Bytes used: 6159872
flashfs[2]: Bytes available: 34740736
flashfs[2]: flashfs fsck took 11 seconds.
flashfs[2]: Initialization complete.
flashfs[3]: 0 files, 1 directories
flashfs[3]: 0 orphaned files, 0 orphaned directories
flashfs[3]: Total bytes: 11999232
flashfs[3]: Bytes used: 1024
flashfs[3]: Bytes available: 11998208
flashfs[3]: flashfs fsck took 0 seconds.
flashfs[3]: Initialization complete....done Initializing flashfs.
This product contains cryptographic features and is subject to United
States and local country laws governing import, export, transfer and
use. Delivery of Cisco cryptographic products does not imply
third-party authority to import, export, distribute or use encryption.
Importers, exporters, distributors and users are responsible for
compliance with U.S. and local country laws. By using this product you
agree to comply with applicable laws and regulations. If you are unable
to comply with U.S. and local laws, return this product immediately.
A summary of U.S. laws governing Cisco cryptographic products may be found at:
http://www.cisco.com/wwl/export/crypto/tool/stqrg.html
If you require further assistance please contact us by sending email to
cisco AIR-CAP3702I-E-K9 (PowerPC) processor (revision A0) with 376810K/134656K bytes of memory.
Processor board ID FCW1934NRC7
PowerPC CPU at 800Mhz, revision number 0x2151
Last reset from power-on
LWAPP image version 8.0.115.0
1 Gigabit Ethernet interface
32K bytes of flash-simulated non-volatile configuration memory.
Base ethernet MAC Address: 04:62:73:39:F3:C8
Part Number : 73-15243-01
PCA Assembly Number : 000-00000-00
PCA Revision Number :
PCB Serial Number : FOC19320N2F
Top Assembly Part Number : 068-100375-03
Top Assembly Serial Number : FCW1934NRC7
Top Revision Number : A0
Product/Model Number : AIR-CAP3702I-E-K9
% Please define a domain-name first.
ipv6 enable
^
% Invalid input detected at '^' marker.
ipv6 address autoconfig
^
% Invalid input detected at '^' marker.
ipv6 address dhcp
^
% Invalid input detected at '^' marker.
Press RETURN to get started!
*Mar 1 00:00:13.019: APAVC: Initial WLAN Buffers Given to System is 2500
*Mar 1 00:00:13.071: APAVC: WlanPAKs 42878 RadioPaks 42270
*Mar 1 00:00:13.075: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
*Mar 1 00:00:15.067: %LINK-6-UPDOWN: Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:15.207: %SYS-5-RESTART: System restarted --
Cisco IOS Software, C3700 Software (AP3G2-RCVK9W8-M), Version 15.3(3)JA3, RELEASE SOFTWARE (fc1)
Technical Support: http://www.cisco.com/techsupport
Copyright (c) 1986-2015 by Cisco Systems, Inc.
Compiled Thu 19-Feb-15 10:27 by prod_rel_team
*Mar 1 00:00:15.251: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
lwapp_crypto_init: MIC Present and Parsed Successfully
*Mar 1 00:00:15.395: %SSH-5-ENABLED: SSH 2.0 has been enabled
*Mar 1 00:00:16.235: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:20.035: DPAA Initialization Complete
*Mar 1 00:00:20.035: %SYS-3-HARIKARI: Process DPAA INIT top-level routine exited
*Mar 1 00:00:21.035: %LINEPROTO-5-UPDOWN: Line protocol on Interface GigabitEthernet0, changed state to up
*Mar 1 00:00:23.035: %LINK-6-UPDOWN: Interface BVI1, changed state to down
*Mar 1 00:00:24.035: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to down
*Mar 1 00:00:27.239: %LINK-6-UPDOWN: Interface BVI1, changed state to up
*Mar 1 00:00:28.239: %LINEPROTO-5-UPDOWN: Line protocol on Interface BVI1, changed state to up
*Mar 1 00:00:29.335: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
%Default route without gateway, if not a point-to-point interface, may impact performance
*Mar 1 00:00:34.071: %LWAPP-3-CLIENTERRORLOG: Config load from flash failed. Initialising Cfg
*Mar 1 00:00:38.691: %CDP_PD-4-POWER_OK: 15.4 W power - NEGOTIATED inline power source
%Error opening flash:/capwap-saved-config (No such file or directory)
Translating "CISCO-CAPWAP-CONTROLLER.x.x.x.x"...domain server ( x.x.x.x) [OK]
*Mar 1 00:01:38.691: %CDP_PD-4-POWER_OK: Full power - NEGOTIATED inline power source
Not in Bound state.
*Mar 1 00:01:50.591: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:01:54.687: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:02:47.091: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:02:50.163: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:03:43.591: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:03:46.663: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:04:40.091: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:04:43.163: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:05:36.591: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:05:39.663: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:06:33.091: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:06:36.163: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:07:29.591: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:07:32.663: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:08:26.091: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:08:29.163: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:09:22.591: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:09:25.663: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:10:19.091: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:10:22.163: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:11:15.591: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:11:18.663: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:12:12.091: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:12:15.163: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x., hostname AP0462.7339.f3c8
Not in Bound state.
*Mar 1 00:13:08.591: %CAPWAP-3-DHCP_RENEW: Could not discover WLC. Either IP address is not assigned or assigned IP is wrong. Renewing DHCP IP.
*Mar 1 00:13:11.663: %DHCP-6-ADDRESS_ASSIGN: Interface BVI1 assigned DHCP address x.x.x.x, mask x.x.x.x, hostname AP0462.7339.f3c8
guys please it's urgent any help
thanks
12-26-2015 08:14 PM
Post the complete output to the following commands:
1. WLC: sh sysinfo; and
2. WLC: sh time
12-26-2015 09:10 PM
show sysinfo
Manufacturer's Name.............................. Cisco Systems Inc.
Product Name..................................... Cisco Controller
Product Version.................................. 7.6.130.0
Bootloader Version............................... 1.0.20
Field Recovery Image Version..................... 7.6.95.16
Firmware Version................................. FPGA 1.7, Env 1.8, USB console 2.2
Build Type....................................... DATA + WPS
System Name...................................... x
System Location..................................
System Contact...................................
System ObjectID.................................. 1.3.6.1.4.1.9.1.1069
Redundancy Mode.................................. Disabled
IP Address....................................... x.x.x.x
Last Reset....................................... Software reset
System Up Time................................... 0 days 8 hrs 8 mins 23 secs
System Timezone Location......................... (GMT +3:00) Baghdad
System Stats Realtime Interval................... 5
System Stats Normal Interval..................... 180
Configured Country............................... SA - Saudi Arabia
Operating Environment............................ Commercial (0 to 40 C)
Internal Temp Alarm Limits....................... 0 to 65 C
Internal Temperature............................. +38 C
External Temperature............................. +20 C
Fan Status....................................... OK
State of 802.11b Network......................... Enabled
State of 802.11a Network......................... Enabled
Number of WLANs.................................. 2
Number of Active Clients......................... 0
Burned-in MAC Address............................ 80:E0:1D:C0:7A:A0
Power Supply 1................................... Present, OK
Power Supply 2................................... Absent
Maximum number of APs supported.................. 500
show time :
Time............................................. Sun Dec 27 11:12:56 2015
Timezone delta................................... 0:0
Timezone location................................ (GMT +3:00) Baghdad
NTP Servers
NTP Polling Interval......................... 86400
Index NTP Key Index NTP Server NTP Msg Auth Status
------- ----------------------------------------------------------------------------------
12-26-2015 09:36 PM
The Regulatory Domain is correct, however, the NTP settings for the WLC is empty so I'm suspecting the time/date of the WLC is incorrect.
Kindly let the WLC get time sync with a valid timesource. Tackle that first and we'll solve one problem at a time.
both controller and AP in different subnet so i use DHCP option 43 throw infoblox also i use opthion 60 and the dns
So what happens if the AP is in the same subnet as the WLC?
12-26-2015 11:58 PM
impossible to make it in same subnet because the wlc and ap in different location area
12-27-2015 11:42 PM
I think something is wrong with the default gateway that the AP is getting.
%Default route without gateway, if not a point-to-point interface, may impact performance
12-31-2015 01:10 AM
hello ;
guys i find the solution . just upgrade the WLC from version (7.6.130.0) to (8.0.12)
after that make a rest factory to AP .
all AP using DHCP option 43 and automatically join to the WLC
thanxs alot
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