Cisco Ap not join WLC 3504

VKMH · ‎07-14-2024

Dear Team

We have installed WLC 3504 (software version 8.5.140.0) and AP model-C 9105AXI-E. Cannot join the AP for this controller can you please support what's issue is not join. need to be upgrade controller?

Thanks

Mark Elsen · ‎07-14-2024

- The software version on the controller is too old and can not support that AP model. You need to use 8.10.196.0

M.

-- Let everything happen to you
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Reiner Maria Rilke (1899)

VKMH · ‎07-14-2024

Dear Marce,

Thanks for your replay. I will upgrade software and let you know.

Rich R · ‎07-15-2024

Software Download 3504 Wireless Controller 8.10.196.0

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TAC recommended codes for AireOS WLC's and TAC recommended codes for 9800 WLC's
Best Practices for AireOS WLC's, Best Practices for 9800 WLC's and Cisco Wireless compatibility matrix
Check your 9800 WLC config with Wireless Config Analyzer using "show tech wireless" output or "config paging disable" then "show run-config" output on AireOS and use Wireless Debug Analyzer to analyze your WLC client debugs
Field Notice: FN63942 APs and WLCs Fail to Create CAPWAP Connections Due to Certificate Expiration
Field Notice: FN72424 Later Versions of WiFi 6 APs Fail to Join WLC - Software Upgrade Required
Field Notice: FN72524 IOS APs stuck in downloading state after 4 Dec 2022 due to Certificate Expired
- Fixed in 8.10.196.0, latest 9800 releases, 8.5.182.12 (8.5.182.13 for 3504) and 8.5.182.109 (IRCM, 8.5.182.111 for 3504)
Field Notice: FN70479 AP Fails to Join or Joins with 1 Radio due to Country Mismatch, RMA needed
How to avoid boot loop due to corrupted image on Wave 2 and Catalyst 11ax Access Points (CSCvx32806)
Field Notice: FN74035 - Wave2 APs DFS May Not Detect Radar After Channel Availability Check Time
Leo's list of bugs affecting 2800/3800/4800/1560 APs
Default AP console baud rate from 17.12.x is 115200 - introduced by CSCwe88390

VKMH · ‎08-04-2024

Hi marce

I upgrade 8.10.196.0 Its working fine thanks for your support.

Rasika Nayanajith · ‎07-14-2024

As pointed by Marce, you require an WLC upgrade. Pls find the reference link below for each AP supported code versions.
https://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#ctrl_release-ap-support

HTH
Rasika
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