02-17-2020 05:32 AM - edited 07-05-2021 11:43 AM
One of my 9120 is stuck in an boot loop.
Is there a way to stop it and flashing the Image?
02-17-2020 06:36 AM
02-17-2020 06:41 AM
02-17-2020 07:29 AM
- The basic startup contains a number of correctable ECC errors , this is worrisome. Whilst they may be correctable, then the basic OS starts with Welcome to Cisco, which is probably grateful but perhaps the native AP-OS, cannot handle these errors as well as the initial-starup-tests. Since the factory reset does not improve the situation, which would be logic if there is a hardware problem then I think it's time to RMA the device.
M.
02-17-2020 08:09 AM
Hi Mark,
What switch you connecting it to? I have seen issues with C9100s - where I needed to update my switches to latest code.
Also you running in AireOS or C9800?
02-17-2020 09:56 AM
No switch connection at all. Just poe adapter.
02-17-2020 10:16 AM
- The basic startup contains a number of correctable ECC errors , this is worrisome. Whilst they may be correctable, then the basic OS starts with Welcome to Cisco, which is probably grateful but perhaps the native AP-OS, cannot handle these errors as well as the initial-starup-tests. Since the factory reset does not improve the situation, which would be logic if there is a hardware problem then I think it's time to RMA the device.
M.
02-17-2020 01:27 PM
@Magnus43 wrote:
Loading file 'part1/part.bin' to addr 0x10000000...
Correctable ECC Error detected: addr=0xc0e600, intrCtrl=0x00000090, accessCtrl=0xC388001B
Correctable ECC Error detected: addr=0x3f63e00, intrCtrl=0x00000090, accessCtrl=0xC388001B
I agree. This two lines are unusual.
Contact Cisco TAC and arrange for an RMA. If the AP is brand new, contact your vendor and arrange for a DOA.
02-17-2020 09:56 AM
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