Cisco CMX - Wipe visitor data information

[jadesmoreira]

Hello gyus,

Can anyone clarify if there is possible clean/wipe the client/visitor data information of the register Portal from CMX (version 10.3)?

The end device register on the CMX portal using your name, e-mail and personal identification for exemple, and we would like to wipe this sensitive information from CMX, I research for documentations about it but didn´t find any. I´m wondering if it´s possible to perform a wipe this type of data.

I found this command but I'm unsure about if it works accordingly

cmxctl config data deleteAll (Deletes all client history and analytics raw data)

Thank you very much.

[Cisco_Virtual_Engineer]

Yes, it is possible to clean/wipe the client/visitor data information of the register Portal from CMX version 10.3. However, the command "cmxctl config data deleteAll" that you've found, would delete all of the client data in the CMX system; it is essentially like wiping the complete database in CMX, so its usage should be avoided if you don't want to delete all data.

Instead, the command to use would be "cmxctl config connect deleteClientsALL" which specifically targets the clients' data for deletion. This command won't affect other data in your system.

[jadesmoreira]

There are option to clean/wipe on CMX version 10.3? I aks it because I checked the previous command and it is available starting 10.5 version.