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CISCO ISE AD-Connector issue

shringkel
Level 1
Level 1

new deployment of ISE 3.1. if i hit the reset ad-connector it starts up and runs fine by doing a show application status ISE. once i try to connect ISe to the active directory i get an error that says ad connector fail and then the ad-connector service stops working..

3 Replies 3

Arunkumar Sathasivam
Cisco Employee
Cisco Employee

 

Hi Shringkel,
For a production deployment, I suggest to get Cisco TAC (Technical) support , as it need more details and hands on to troubleshoot the issue.
Opening a New Case With TAC: https://mycase.cloudapps.cisco.com/case
If it's a testing/lab deployment, based on the information you provided, by reloading the ISE Node will fix the issue. In some scenarios for this issue, even restarting ISE services won't be helping.

TVmaster
Level 1
Level 1

same problem... tac case opened

TVmaster
Level 1
Level 1

tac still open , but a had to rollback to 3.1 without no patch... with no patch... AD conenctor it is running ok always

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