Cisco Prime cannot access WEB: data base down

[mariajosepicon]

Hi

We can only access the machine by CLI. We have executed:

NCS stop
NCS cleanup
NCS start

But now we can not Access.

I attached the result

thanks

[Sandeep Choudhary]

Hi,

Required running for the GUI - NMS Server is stopped.

Can you again try to stop/restart Cisco PI. If its still stopped, power cycle the VM or the Appliance.

Regards

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[Soporte Telefonico BT]

Thanks for the reply, but we cannot start the Database yet.

Any ideas?

[patoberli]

Is this a new installation or an old one?
Which version is it?
There is a possibility for the server being out of disk space on one of its partitions. You can check that by entering:

shell
df -k