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Cisco Prime cannot access WEB: data base down

mariajosepicon
Level 1
Level 1

Hi

 

We can only access the machine by CLI. We have executed:

NCS stop
NCS cleanup
NCS start

But now we can not Access.

I attached the result

 

thanks

3 Replies 3

Sandeep Choudhary
VIP Alumni
VIP Alumni

Hi,

Required running for the GUI - NMS Server is stopped.

Can you again try to stop/restart Cisco PI. If its still stopped, power cycle the VM or the Appliance.

 

Regards

Dont forget to rate helpful posts

Thanks for the reply, but we cannot start the Database yet.

Any ideas?

Is this a new installation or an old one?
Which version is it?
There is a possibility for the server being out of disk space on one of its partitions. You can check that by entering:

shell
df -k

 

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