10-17-2023 08:03 AM
Hi all,
we recently acquired a Cisco network with several Switches, Access Points and a Wireless Controller.
It would be very helpful if somebody could confirm my findings:
Wireless Controller - Model 5508
- This unit is end of life and end of support, highest possible firmware is 8.5.x.
Access Point - Model AIR-AP3802I-E-K9
- This unit is in support until October 2027
- Currently cannot upgrade because has to be same firmware level as the controller
- Can I upgrade directly from the current firmware to the new one? 8.5.x -> 8.10.x
Switch - Model WS-C3650-48PD
- This unit is in support until October 2026
Switch - Model WS-C3850-24XS
- No end of support date yet
Thanks to anyone who can confirm this!
Regards, Michael
Solved! Go to Solution.
10-17-2023 08:33 AM
>...Can I upgrade directly from the current firmware to the new one? 8.5.x -> 8.10.x
- If the AP is a client and or connected to the controller , then it can only go as far as the 5508 with software versions , (because it must sync with the controller)
The version on the switches is not important
M.
10-17-2023 06:40 PM
Wireless Controller - Model 5508
- This unit is end of life and end of support, highest possible firmware is 8.5.x. : Correct
Access Point - Model AIR-AP3802I-E-K9
- This unit is in support until October 2027 : Correct
- Currently cannot upgrade because has to be same firmware level as the controller
- Can I upgrade directly from the current firmware to the new one? 8.5.x -> 8.10.x, Not on 5508 Controller, as mentioned by marce1000
Switch - Model WS-C3650-48PD
- This unit is in support until October 2026 : Correct
Switch - Model WS-C3850-24XS
- No end of support date yet : Correct.
10-17-2023 08:33 AM
>...Can I upgrade directly from the current firmware to the new one? 8.5.x -> 8.10.x
- If the AP is a client and or connected to the controller , then it can only go as far as the 5508 with software versions , (because it must sync with the controller)
The version on the switches is not important
M.
10-17-2023 06:40 PM
Wireless Controller - Model 5508
- This unit is end of life and end of support, highest possible firmware is 8.5.x. : Correct
Access Point - Model AIR-AP3802I-E-K9
- This unit is in support until October 2027 : Correct
- Currently cannot upgrade because has to be same firmware level as the controller
- Can I upgrade directly from the current firmware to the new one? 8.5.x -> 8.10.x, Not on 5508 Controller, as mentioned by marce1000
Switch - Model WS-C3650-48PD
- This unit is in support until October 2026 : Correct
Switch - Model WS-C3850-24XS
- No end of support date yet : Correct.
10-18-2023 12:28 AM
Thank you both for your quick reply. I know what to do now.
Regards, Michael
10-18-2023 10:07 AM - edited 10-18-2023 10:08 AM
FYI: last available software release for 5508 is 8.5.182.11 (link below)
A correction to your and the previous replies about WS-C3850-24XS:
https://www.cisco.com/c/en/us/products/collateral/switches/catalyst-3850-series-switches/eos-eol-notice-c51-2438804.html
It's end of support from April 30, 2027.
For other 3850 SKUs which don't have specific end of support date stated in the EOS notice the Cisco general policy applies:
https://www.cisco.com/c/en/us/products/eos-eol-policy.html
You'll also see the banner notice on the product page:
https://www.cisco.com/c/en/us/support/switches/catalyst-3850-series-switches/series.html
End-of-Sale Date | 30-APR-2022 Details |
---|---|
End-of-Support Date | 30-APR-2027 Details |
10-19-2023 01:58 AM
Thank you for this update, Rich R
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