Cisco Wireless Android app won't connect to ME > 8.8.111.0
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05-18-2019 11:15 AM - edited 07-05-2021 10:25 AM
I'm using the Cisco Wireless Android app to monitor a Mobility Express system. This worked fine with all ME versions up to 8.8.111.0.
After updating ME to 8.8.120.0 the app won't connect any more. Error message: "Please enter valid credentials."
The credentials are correct and still work on the ME web interface. The app is the latest version from Play Store (1.3.320). I also tried ME 8.9.100.0, same behaviour.
Is this a known issue?
Cheers
Maurice
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Mobility Express

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05-28-2019 03:21 AM
Check if setting "Mgmt via wireless" under the "Management" section of the controller is still enabled after the upgrade.
(using a wired connection)
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05-28-2019 08:45 AM
This option doesn't exist in the Mobility Express GUI. Also, the ME web interface still can be accessed over the wireless connection. It's only the Android app that complains about invalid credentials.
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07-19-2019 11:08 AM
I Have the same issue... +1
alain
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07-19-2019 11:11 AM
Looks like there is a bug: CSCvp95449
A.
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12-02-2019 05:42 AM
do you know if this is already resolved or there is ETA ?
l could not find this in the 8.5.151.0 release notes
