11-19-2019 03:00 AM - edited 07-05-2021 11:19 AM
Hello All,
My WLC 2504 doesn't show the WLAN Profile name after restart the hardware; so none of the APs are able to join the WLC. The issue started with the version 8.0.140.0; so I tried to upgrade to version 8.0.152.0 and still the issue persists. At the same time under the WLANs tab of the controller the Profile configuration exists. I cannot upgrade the WLC to higher version as I need to accommodate APs 1130, 1700 and 2700 series together.
Anyone has any idea about it ?
Attached some pics of WLC GUI Tabs.
Thanks
Cleetus
Solved! Go to Solution.
11-19-2019 11:06 AM
Pls check your WLC got correct time "show time" CLI command.
If time is accurate, I would check any APs facing below issue
https://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63942.html
HTH
Rasika
*** Pls rate all useful responses ***
11-19-2019 11:01 PM
I am sure it is due to internal battery drain. I have same issue with my home lab 2504 & have to set time manually every time I power cycle it.
HTH
Rasika
11-19-2019 11:06 AM
Pls check your WLC got correct time "show time" CLI command.
If time is accurate, I would check any APs facing below issue
https://www.cisco.com/c/en/us/support/docs/field-notices/639/fn63942.html
HTH
Rasika
*** Pls rate all useful responses ***
11-19-2019 09:07 PM
11-19-2019 09:30 PM
Good to see you managed to get it working. "Time" is most critical setting when it comes to AP registration as those AP has MIC-certificate that has a validity period. If WLC time is not fall within that, APs are having hard time to register.
keep that in mind for future. There are many other reason for AP not able to register. Following document cover most of it. You will see point # 1 is "Time" setting.
HTH
Rasika
11-19-2019 09:41 PM
11-19-2019 11:01 PM
I am sure it is due to internal battery drain. I have same issue with my home lab 2504 & have to set time manually every time I power cycle it.
HTH
Rasika
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