Cisco WLC 5508 without image

[Carlos Silva Sosa]

Dear team

At the moment I have a problem with a WLC. This WLC is not booting by the fact it does not have an image. In the past option 5 in the following menu was selected.

Now I received I message when I select option 6. Telling me that if I upgrade from an .aes image I will left the unit inoperable.

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Boot Loader Menu

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1. Run primary image (Image not found)

2. Run backup image (Image not found) - Active

3. Change active boot image

4. Clear configuration

5. Format FLASH Drive

6. Manually update images

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Enter selection:

Thank you in advance

[Leo Laohoo]

I've seen this before.

You need to RMA the appliance.

PS:  As a Cisco staff, you can get this appliance RMA-ed INTERNALLY.

[rafafilho11]

 Hi guys i'm no have any image on my flash after the clear both images though the menu. Is there any way to solve that ? though tftp ? or something like that ?