I have some Symbol MC9000G wireless barcode scanning guns that are hanging.
I am using Cisco ACS 3.23 build 11 with 1200 series AP's. The wireless Symbol Mc9000G guns authenticate via MAC and LEAP and WEP from ACS server
A consultant working on the project suggested adjusting the RADIUS time-out settings. He saw this "fix" the time-out problem on another site.
I have set the "timeout" settings in ACS under RADIUS Attributes to 1500 seconds. Did the same on the Cisco-Aironet-Session-Timeout" setting in the "User Setup". Still getting "hangs" on the guns. A "hang" is the gun loses its connectivity to the wireless network. If the device is DHCP, then the dhcp address disappears, if static IP used, no connnectivity.
Are there other changes I can make?
I know these Radius Time-Out settings are to combat the security weakness in the LEAP auth.
It is possible this is related to a custom software package on the gun, but I need to rule out it being a
problem with the AP's and ACS.
thanks