Client getting disconnected [admin reset]

[Mr. Bash]

I have an odd issue at a site where the end user gets disconnected randomly.   I have the debug from the 9800 WLC for this client below at the moment the disconnect happens.   Things seem to go sideways as you can see below, but I can't seem to understand exactly what is  happening.   The mac address of interest is 4c1d.96de.4752, this is the end user having the disconnect issue.   Can anyone suggest WHY this is happening?

From the logs...........

2021/11/23 18:27:51.317 {wncd_x_R0-2}{1}: [apmgr-db] [23338]: (ERR): 84f1.47da.b220 AID: 18 is already assigned to another client mac: 4c1d.96de.4752
2021/11/23 18:27:51.317 {wncd_x_R0-2}{1}: [apmgr-capwap-config] [23338]: (ERR): 84f1.47da.b220 Decremented client count for mewlc 23
2021/11/23 18:27:51.317 {wncd_x_R0-2}{1}: [dot11] [23338]: (note): MAC: 94e2.3c21.0200 Association success. AID 18, Roaming = False, WGB = False, 11r = False, 11w = False
2021/11/23 18:27:51.317 {wncd_x_R0-2}{1}: [client-orch-state] [23338]: (note): MAC: 94e2.3c21.0200 Client state transition: S_CO_ASSOCIATING -> S_CO_L2_AUTH_IN_PROGRESS
2021/11/23 18:27:51.318 {wncd_x_R0-2}{1}: [sanet-shim-translate] [23338]: (ERR): 94e2.3c21.0200 :Requested session policy with MAC not present with EPM
2021/11/23 18:27:51.318 {wncd_x_R0-2}{1}: [client-auth] [23338]: (note): MAC: 94e2.3c21.0200 ADD MOBILE sent. Client state flags: 0x1 BSSID: MAC: 84f1.47da.b22e capwap IFID: 0x90800762
2021/11/23 18:27:51.318 {wncd_x_R0-2}{1}: [client-orch-sm] [23338]: (note): MAC: 4c1d.96de.4752 Client delete initiated. Reason: CO_CLIENT_DELETE_REASON_ADMIN_RESET, fsm-state transition

 

[Mark Elsen]

 - CO_CLIENT_DELETE_REASON_ADMIN_RESET , would indicate  that the client was manually removed from the wireless network, I thought , you could do some debugging (radioactive trace) on the particular mac address and have that analyzed with : https://cway.cisco.com/wireless-debug-analyzer/

 M.

[Rich R]

What version of IOS-XE are you running on?