Hi. We're having issues with clients disconnecting from the SSIDs. This is affecting all sorts of clients - Windows, Macs, Chromebooks, IOS devices. 802.11r is disabled, we have band steering enabled, utilisation is low and interference is low.
Cisco suggested changing the power setting to variable from 100%. We have also upgraded the firmware to the latest version. Nothing major stands out from the DFS events. I have also checked the DHCP and DNS event logs on our domain controller but again, nothing of any significance there.
The APs are MR32s and they have been in place for over 3 years and haven't been a problem up until now. We haven't made any major network changes and there haven't been any environmental changes in the building either.
We have increased the minimum bit rate to 12mbps but we're having no joy. This is happening when connected to several APs, but we have had issues with clients that are connected to one particular AP.
I have checked out the Meraki logs and the disassociation is because of an 'unknown reason'.
For some users, they have to manually re-connect to the network, whereas others it has reconnected itself after a few seconds.
I don't believe it's anything physical but I'm lost as to what else it can be. We have had an external contact look over our config and they can't see anything wrong with it. I'm just out of ideas so any help would be appreciated!
