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Clients not associating to APs

CESAR VARGAS
Level 1
Level 1

Hello

I have CTVM v8.10.122 and a AP2802E. I have configured a WLAN attached to the management interface, that is untagged (no VLANs in my network). 

The issue is that clients cannot connect to the WLAN. In the clients I can see the SSID in the available SSID list, but I always get and invalid password error when I try to connect. I have even tested to configure the WLAN as open (no security) and I get the same error.

Do you know what can be the problem?

I tested the same configuration with CTVM v8.8.130 and it works perfectly. 

 

2 Replies 2

Sandeep Choudhary
VIP Alumni
VIP Alumni

can you run this command "debug clinet <mac address of client>" on WLC and paste the logs here.

 

Regards

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I have already tried this but no log messages are displayed when I try to stablish the connection. 

 

As you can see, logs are activated:

 

AP4CE1.75E8.B5FE#sh deb
client:
Client e4:a7:a0:ca:f9:86 debugging enabled for critical, errors, events, info, arp, dhcp, eapol, access-lists
Client Trace Status : Started

Client Trace ALL Clients : disable

Client Trace Address : e4:a7:a0:ca:f9:86

Remote/Dump Client Trace Address : none

Client Trace Filter : auth
Client Trace Filter : assoc
Client Trace Filter : eap
Client Trace Filter : dhcp
Client Trace Filter : dhcpv6
Client Trace Filter : icmp
Client Trace Filter : icmpv6
Client Trace Filter : ndp
Client Trace Filter : arp

Client Trace Output : eventbuf
Client Trace Output : console-log

Client Trace Inline Monitor : disable
Client Trace Inline Monitor pkt-attach : disable

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