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RahmaSallm
Beginner

CMX CLI and GUI showing different results

We have CMX 10.5. When we run “cmxctl config controllers activeap” we see all connected APs as active but not in the maps in GUI. Even the clients that are supposed to be active show as inactive on the maps. This is bit random as the issue is not on all maps. 

 

Also, when running “config controllers show”, we get only the connected controllers without any information about certificates. 

We tried removing and adding the WLC, didn’t work. Neither has restarting CMX with “cmxctl restart” given any good results. 

 

Has anybody else have the same problem and was able to solve it? 

 

1 REPLY 1
Haydn Andrews
Rising star

Just confirming a few things:

The APs are on the maps in Prime and the WLC is in Prime?

You are seeing the floor plans in CMX GUI? But not seeing APs or Clients?

Have you toggled the AP/ Clients button on the right hand side of the map?

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