04-04-2017 03:54 PM - edited 07-05-2021 06:48 AM
While configuring different options within the web interface of an autonomous configured Cisco 1142 AP, every few minutes I get this pop-up that interrupts the configuration process.
"ERROR:
Error occured while clearing Browser credentials."
This pop-up happens irrespective of whatever computer or browser I am using to configure the AP, and has actually happened on 3 different versions of the software I have had on the AP's.
Thanks in advance.
Solved! Go to Solution.
02-23-2019 01:10 AM
First get a modified config.js
Below is mine from 12.4:
Before:
http://xpander.mattmillman.com/files/linked/config.js
After:
http://xpander.mattmillman.com/files/linked/config.new.js
You most likely can't use this on other releases. Instead compare my before and after, and make those changes
Or take a look at this:
http://xpander.mattmillman.com/files/linked/configjsfix.png
You'll find those pieces of code in your config.js, then simply make those same changes.
You can get your config.js by extracting the release tar file with 7-zip
CD into the '1' directory (which is under <release>/html/level/
ap#cd c1250-k9w7-mx.124-25d.JA2 <-- your release directory will have a different name
ap#cd html
ap#cd level
ap#cd 1
ap#
Now overwrite the config.js with the patched version
ap# copy tftp://yourserver/config.js flash:
Done
05-18-2017 08:44 AM
Buenos dias,
Me aparece el mismo error "Error occured while clearing Browser credentials" y no me permite autenticar. Agradezco su ayuda.
07-13-2017 02:03 PM
I too have this issue and am working toward a solution.
01-10-2018 09:19 AM
I have this issue as well, has anyone discovered a resolution?
01-10-2018 10:54 PM
Hey Glen,
This issue looks pretty new to me. However, as u saw the issue on multiple computers with multiple browsers and multiple AP codes , I guess that there might be some configuration on the AP , which has not changed over the codes. Multiple browsers or computers can not be bad.
>> The computers that you tested .. were they corporate ones or personal ? I mean , are they configured with a corporate image and group policies ? In that case, the browsers will have the same problematic policy pushed across.
>> Ca you try to get the entire config from the AP ?
Cheers,
Manish
08-28-2018 08:45 AM
i have the same error with three AP's and from different computers
02-09-2019 03:09 PM
It's because of pre-historic javascript in the web UI attempting to log the user out in a way that does not work on modern browsers.
The solution is to modify config.js, which can easily be re-loaded via TFTP. If anyone wants this fix - message me.
02-09-2019 03:11 PM - edited 02-18-2019 06:15 AM
It's because of pre-historic javascript which attempts to log the user out in a way that does not work on modern browsers.
The solution is to modify config.js - then reload it via TFTP. If anyone wants the fixed version - message me.
02-22-2019 11:44 PM
G'Day Matthew ~ I suspect a few people will be having this one. Can you please post the modifications to config.js?
Many thanks
Rus
02-23-2019 01:10 AM
First get a modified config.js
Below is mine from 12.4:
Before:
http://xpander.mattmillman.com/files/linked/config.js
After:
http://xpander.mattmillman.com/files/linked/config.new.js
You most likely can't use this on other releases. Instead compare my before and after, and make those changes
Or take a look at this:
http://xpander.mattmillman.com/files/linked/configjsfix.png
You'll find those pieces of code in your config.js, then simply make those same changes.
You can get your config.js by extracting the release tar file with 7-zip
CD into the '1' directory (which is under <release>/html/level/
ap#cd c1250-k9w7-mx.124-25d.JA2 <-- your release directory will have a different name
ap#cd html
ap#cd level
ap#cd 1
ap#
Now overwrite the config.js with the patched version
ap# copy tftp://yourserver/config.js flash:
Done
06-25-2020 11:50 AM
I know this is an older thread, but, among older things, this pandemic and a lot of WFM has had me back to working on other projects.
I finally figured out how to fix this and it worked beautifully!
Thanks Matthew!!
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