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Constantly getting error on Router from 7921 IP Phone

Vikrant Ambhore
Level 1
Level 1

Hello,

I am constantly getting error on UC520 router from Cisco 7921 Wi-Fi Phone from last Night, I Can anyone help me , what is the cause of this error, I am unable to understand cause of this error,  i did reset & config IP phone agin but same issue I am constantly getting below error
013015: Jan 10 04:50:53.392: %DOT11-6-ASSOC: Interface Dot11Radio0/5/0, Station
SEP001DA2314AAD 001d.a231.4aad Associated SSID[uc520-voice] AUTH_TYPE[OPEN] KEY_
MGMT[WPA PSK]

sometimes ago I heard the wifi phone ringing, the wifi phone ext 206 was ringing I grabbed it, but it says "locating network services and then say connection failed & then i reboot it & working fine, But I am constantly getting error on UC520 router from Cisco 7921 Wi-Fi Phone

Can u suggest the cause of this error ? & it will be great if u provide solution

015780: Jan 10 06:47:29.976: *** Not encrypted dot1x packet from 001d.a231.4aad
has been discarded
015781: Jan 10 06:48:48.256: *** Not encrypted dot1x packet from 001d.a231.4aad
has been discarded
015782: Jan 10 06:49:05.300: *** Not encrypted dot1x packet from 001d.a231.4aad
has been discarded
015783: Jan 10 06:50:18.623: *** Not encrypted dot1x packet from 001d.a231.4aad
has been discarded
015784: Jan 10 06:51:25.750: *** Not encrypted dot1x packet from 001d.a231.4aad
has been discarded
015785: Jan 10 06:51:49.555: *** Not encrypted dot1x packet from 001d.a231.4aad
has been discarded
has been discarded

1 Reply 1

Stephen Rodriguez
Cisco Employee
Cisco Employee

Vikrant,

   What load is the phone running?  That error looks like the phone is sending an unecrypted packet to the wireless, when it should be sending encrypted traffic.  I'd upgrade to 1.4, if you're not there already, and test again.

HTH,

Steve

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HTH,
Steve

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