Controller 5508 - Disabled Clients

[Simon Thomas]

When we try to remove a Mac Address from the Security Disabled Clients list, the following appears and we unable to remove it and reactivate the device.

Disabled Client 88******** doesn't exist anymore on system

Error in Deleting Disabled Client

We searched the internet and Cisco, to no avail.

Thank you

[Saurav Lodh · Accepted solution]

https://supportforums.cisco.com/discussion/10879916/removing-mac-disabled-clients-list

[Simon Thomas]

Thank - It worked~!

All is Happy again :)

[sameermunj]

Hello,

im also face same issue. i have check this forum for solution but link is not opening.can u suggest step to solve the issue.

[patoberli]

Here the link: https://community.cisco.com/t5/wireless-security-and-network/removing-mac-from-disabled-clients-list/td-p/1374523
And a copy of the solution:
you could use the WLC CLI to solve your problem...

show exclusionlist = shows all the blacklisted clients

config exclusionlist {add | delete | description} = add & remove clients

Here also a helpful link --> http://www.my80211.com/cisco-wlc-cli-commands/2010/1/2/wlc-disable-wireless-client-client-exclusion.html