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CPI 1.3 Collection Status Managed with Warnings?

dallama1985
Level 1
Level 1

I have 12 wireless controllers added to Cisco Prime 1.3  only 2 of them have collection status of Managed.  The other 10 all have Managed with Warnings.  Please see inventory.log.

] ERROR inventory - 10.29.20.1 Exception occured while inventory collection for device with id 5253489120: com.cisco.xmp.inventory.ice.InventoryException: Object detected as UPDATED but DB Object obtained from the database is NULL For instance id: 5253489122

That's what the log shows for most of the errors, but I can't find anything on the web as way of a fix.

1 Reply 1

dallama1985
Level 1
Level 1

The issue was that the 5508 WLCs were running firmware 7.6.120.0 and that's not compatible with Cisco Prime Infrastructure 1.3.  I had to upgrade to Cisco Prime Infrastructure 2.1 and that resolved my issues.

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