CPI Error: COMMON-1: Some unexpected internal error has occurred

[JASON SIMMONS]

Prime Infrastructure version 1.4 (1.4.0.45)

4 5508 WLC running 7.6.120

I've been getting this COMMON-1 in CPI recently when making a configuration change to an AP or a WLC.  I think it happens the most when I'm making a change to an AP.  We have 1142, 3500s, and 3600 and I don't know if I get it with a particular model AP.

Has anyone else received this message?  I attached a screen shot.

[Scott Fella]

You may need to look at upgrading PI. Take a look at the compatibility matrix. Some things will still work fine as far as monitoring, but templates and or features may not and it is limited with the PI version. 

http://www.cisco.com/c/en/us/td/docs/wireless/compatibility/matrix/compatibility-matrix.html#31079

-Scott