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Disable C9800 session timeout timer for IP Phone

sky wong
Level 1
Level 1

can we disable the session timeout for Voice devices eg. IP-Phone on Cisco C9800 (use Voice only SSID)

as the IP phone needs to operate 7 x24x365

4 Replies 4

marce1000
VIP
VIP

 

 - Check this thread : https://community.cisco.com/t5/wireless/c9800-session-timeout-timer/td-p/4646389

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

sky wong
Level 1
Level 1

Hi Marce:

 

I have read that before, it means I have to e-authenticate every 24hrs, which would case a call to drop, which seems not right.

Gaurav  Kansal
Level 1
Level 1

Hi

There is no option of disable it. you can configure the session timeout according to your need or at maximum

 

Good Luck

 

 

Scott Fella
Hall of Fame
Hall of Fame

Session timeout can be set to 0, but internally that is 24 hours.  Keep in mind, when the phone if offline and or reboot, the session timer restarts.  If the phone goes to sleep and does not respond to the ap because of a power save feature, then the phone is disassociated from the ap due to the idle timer expiring.  I know that many hospitals have set theirs to 0 and have various types of ip phones with no issue due to the idle timer or session timer.  

-Scott
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