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Dot1.X Authentication Failed on Cisco 3504 WLC.

dinesh-sekar2
Level 1
Level 1

HI All,

  Dot1.X Authentication Failed on Cisco 3504 WLC. User are authenticated by certificate base. There is firewall between Cisco WLC and Radius server. when we try to do packed capture on the firewall getting below error.

"Access-Request

Access-Challenge

Fragmented IP protocol". 

please find the WLC logs in the below.

*radiusTransportThread: Jun 06 17:20:52.493: %AAA-3-INVALID_REQUEST: [PA]radius_db.c:3923 Invalid AAA request. unknown
*radiusTransportThread: Jun 06 17:20:52.493: %AAA-4-RADIUS_RESPONSE_FAILED: [PA]radius_db.c:658 RADIUS server XXXXXX:1812 failed to respond to request(ID 214) for STA XXXX / user 'XXXX'
*sisfSwitcherTask: Jun 06 17:20:50.917: %SISF-6-ENTRY_CREATED: [PA]sisf_shim_utils.c:485 Entry created A=fe80::c6b:2f5a:f576:d548 V=70 I=wired:1 P=0000 M=
*Dot1x_NW_MsgTask_4: Jun 06 17:20:39.118: %DOT1X-3-ABORT_AUTH: [PA]1x_bauth_sm.c:487 Authentication Aborted for client XXXX Abort Reason:DOT1X RESTARTED DUE TO EAPOL-START/CLIENT ROAM
*radiusTransportThread: Jun 06 17:20:28.517: %AAA-3-INVALID_REQUEST: [PA]radius_db.c:3923 Invalid AAA request. unknown
*radiusTransportThread: Jun 06 17:20:28.517: %AAA-4-RADIUS_RESPONSE_FAILED: [PA]radius_db.c:658 RADIUS server 10.245.64.196:1812 failed to respond to request(ID 208) for STA XXXX / user 'XXXXX'
*dot1xMsgTask: Jun 06 17:20:23.204: %DOT1X-3-WPA_SEND_STATE_ERR: [PA]1x_kxsm.c:1736 Unable to send EAPOL-key msg - invalid WPA state (0) - client [XXXXX]
 

 

4 Replies 4

marce1000
VIP
VIP

 

      >...RADIUS server XXXXXX:1812 failed to respond to request(ID 214) for STA XXXX / user 'XXXX'
               -                                          Check logs on the radius server , 

 M.



-- Each morning when I wake up and look into the mirror I always say ' Why am I so brilliant ? '
    When the mirror will then always repond to me with ' The only thing that exceeds your brilliance is your beauty! '

balaji.bandi
Hall of Fame
Hall of Fame

what Radius Server you using , what code WLC running, what AP models ?

check verification between WLC and Radius you have access :

https://mrncciew.com/2013/04/21/configuring-radius-on-wlc/

https://www.cisco.com/c/en/us/support/docs/wireless-mobility/wireless-lan-wlan/212473-verify-radius-server-connectivity-with-t.html

BB

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Radius Server : Windows server

WLC Code: 8.10.142

AP Models : C9120AXI, AIR-AP2802I

check verification between WLC and Radius you have access

BB

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