Error registering a Cisco 2811 with a clustered CallManager 4.3

[joguevil2008]

Hello, i'm having problems registering a Cisco 2811 Gateway with a VWIC2-1MFT-E1 interface card with Cisco CallManager 4.3.

The error displayed when debugging mgcp is the following:

//-1/xxxxxxxxxxxx/MGCP/mgcp_mp_get_not_entity(828):[lvl=2]

Invalid parameter (pkt 0x4708C5E8 pkt->mgcp_parm_lines 0x00000000)

I configured mgcp by the following:

mgcp

mgcp call-agent VOIPSVR1 2427 service-type mgcp version 0.1

mgcp dtmf-relay voip codec all mode out-of-band

mgcp rtp unreachable timeout 1000 action notify

mgcp restart-delay 300

mgcp package-capability rtp-package

no mgcp package-capability res-package

mgcp package-capability sst-package

no mgcp package-capability fxr-package

mgcp package-capability pre-package

no mgcp timer receive-rtcp

mgcp sdp simple

mgcp validate call-agent source-ipaddr

mgcp rtp payload-type g726r16 static

!

mgcp profile default

!

!

!

dial-peer voice 100 pots

service mgcpapp

direct-inward-dial

port 0/0/0:15

Previously, the gateway downloaded xml config files from the Cisco CallManager without problems and, in addition, when trying to add a Route Group (in the CallManager) this Gateway does not appear

in the list of Available Devices although

I have added it through the Device->Gateway Menu.

Need some advice and help. Thank you in advance.

[Rob Huffman · Accepted solution]

Hi Jose,

The Domain name issue is outlined nicely in this doc;

MGCP Gateway Registration Failure with Cisco CallManager

http://www.cisco.com/en/US/products/sw/voicesw/ps556/products_tech_note09186a00805a316c.shtml#prob

If the IP domain name is configured in Cisco IOS on the MGCP gateway, enter the Fully Qualified Domain Name (FQDN) in the Domain Name field.

In the example: test and cisco.com represent the hostname and domain name respectively. If the IP domain name is not configured in Cisco IOS on the MGCP gateway, enter only the hostname of the MGCP gateway in the Domain Name field.

You would enter test.cisco.com (in CCM)

Hope this helps!

Rob