Get message "Unknown AP type. Using Controller Version!!!!

[mlieber]

Hi Wireless Gurus,

I have installed a vWLC, software version 8.0.110.0

and these APs are joined to vWLC: AIR-CAP1702I-E-K9

nevertheless we get this message in controller log.

*spamApTask6: Feb 23 14:27:29.686: a0:ec:f9:9f:9f:60 ApModel: AIR-CAP1702I-E-K9

*spamApTask6: Feb 23 14:27:29.686: Unknown AP type. Using Controller Version!!!

*spamApTask6: Feb 23 14:27:29.686: a0:ec:f9:9f:9f:60 ApModel: AIR-CAP1702I-E-K9

*spamApTask6: Feb 23 14:27:29.686: Unknown AP type. Using Controller Version!!!

*spamApTask4: Feb 23 14:28:17.076: a0:ec:f9:65:6d:b0 ApModel: AIR-CAP1702I-E-K9

*spamApTask4: Feb 23 14:28:17.076: Unknown AP type. Using Controller Version!!!

*spamApTask4: Feb 23 14:28:17.076: a0:ec:f9:65:6d:b0 ApModel: AIR-CAP1702I-E-K9

*spamApTask4: Feb 23 14:28:17.076: Unknown AP type. Using Controller Version!!!

*spamApTask4: Feb 23 14:28:17.077: a0:ec:f9:65:6d:b0 ApModel: AIR-CAP1702I-E-K9

*spamApTask4: Feb 23 14:28:17.077: Unknown AP type. Using Controller Version!!!

*spamApTask4: Feb 23 14:28:17.077: a0:ec:f9:65:6d:b0 ApModel: AIR-CAP1702I-E-K9

*spamApTask4: Feb 23 14:28:17.077: Unknown AP type. Using Controller Version!!!

*spamApTask0: Feb 23 14:28:17.729: a0:ec:f9:e1:1f:40 ApModel: AIR-CAP1702I-E-K9

*spamApTask0: Feb 23 14:28:17.729: Unknown AP type. Using Controller Version!!!

*spamApTask0: Feb 23 14:28:17.730: a0:ec:f9:e1:1f:40 ApModel: AIR-CAP1702I-E-K9

*spamApTask0: Feb 23 14:28:17.730: Unknown AP type. Using Controller Version!!!

*spamApTask0: Feb 23 14:28:17.730: a0:ec:f9:e1:1f:40 ApModel: AIR-CAP1702I-E-K9

Does anybody know, why?

thanks

Martin

[Mark Elsen]

 - Check your controller country-code and or wether it matches with the AP's.

M.

[mlieber]

Thanks for your answer

The country code is well, all access points are joined on the controller, but I still get this message

😞

[Muharrem Canli]

hi,

we have this kind of problem with code 8.0.100.0 and cisco 3502 /3602. We just changed PoE Switch ports and its solved. Can you check power source of those aps?

BR,Muharrem

[mohanak]

You can refer the BUG CSCun22797

Do not confuse this error message as being the root cause in case you are having AP Join issues. This is not the problem for your AP join issue. Rather just a cosmetic mis-leading error message. This message will always appear until the WLC code is fixed. You will need to continue troubleshooting, so do not pause a lot on this error message.